Current jobs related to Service Team Member - Boston - MUSEUM OF ICE CREAM

  • Guest Service Team Member

    3 months ago

    Boston, United States Wingstop Full time

    Wingstop - 173 Border Street - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...

  • Restaurant Service Team Member

    4 hours ago

    Boston, Massachusetts, United States Reunion BBQ Full time

    We are seeking a talented Restaurant Service Team Member to join our team at Reunion BBQ in the South End. As a key member of our service staff, you will be responsible for delivering exceptional dining experiences to our guests.The estimated salary for this role is $$$42,000 - 52,000 per yearJob Overview:Reunion BBQ is a new restaurant in the South End,...

  • Food Service Team Member

    3 weeks ago

    Boston, Massachusetts, United States Morton's The Steakhouse Full time

    Job Title: Food Service Team MemberWe prioritize the growth and development of our employees, recognizing them as our most valuable asset.About Us:Landry's is a restaurant company with over 60 years of experience in providing high-quality dining experiences.We are committed to fostering a positive and respectful work environment that values diversity and...

  • Service Team Member

    4 days ago

    Boston, Massachusetts, United States Reunion BBQ Full time

    Reunion BBQ Job OpeningWe are currently hiring for our new restaurant in the South End. This is a unique opportunity to join a dynamic team and build a successful career in the hospitality industry.About the Job: As a Food & Beverage Server, you will be responsible for providing excellent customer service and maintaining a clean and welcoming environment for...

  • Front Desk Team Member

    2 days ago

    Boston, Massachusetts, United States skinkind facial retreat Full time

    We are looking for a highly organized and proactive Front Desk Team Member to join our Spa Services team at Skinkind Facial Retreat. As a member of our front desk team, you will be responsible for handling reception duties, membership sales, and providing exceptional service to our guests.About the Role:This part-time position involves working a variable...

  • Culinary Team Member

    22 hours ago

    Boston, Massachusetts, United States Chief of Staff, LLC Full time

    Job OpportunityWe are seeking a skilled Culinary Team Member to join our dynamic team. As a key member of our food service team, you will be responsible for preparing and serving high-quality meals to our elite clientele.The ideal candidate will have at least 6 months of kitchen or restaurant experience and excellent communication skills. A clear background...

  • Food Service Team Member

    4 weeks ago

    Boston, Massachusetts, United States Pine Street Inn Full time

    Job SummaryThe Food Service & iCater Driver/Stock Person plays a crucial role in delivering meals and supplies to Pine Street Inn's programs and external customers, adhering to the department's standards and practices.Key ResponsibilitiesDeliver meals and supplies to various locations following established protocolsRequirementsEducation and ExperienceMust...

  • Hospitality Team Member

    2 days ago

    Boston, Massachusetts, United States F1 Arcade Full time

    Role OverviewF1 Arcade is a dynamic and fast-paced environment that requires exceptional guest service skills. We're seeking a highly motivated and organized Guest Experience Assistant to join our team.In this role, you will be responsible for supporting the Director of Operations, US on various projects, including External Guest communications, monitoring...

  • Team Member Ambassador

    3 weeks ago

    Boston, Massachusetts, United States Clover Food Lab Full time

    Job OverviewClover Food Lab is a pioneering quick-service restaurant that combines delicious, locally-sourced meals with a welcoming atmosphere. We're seeking enthusiastic and dedicated individuals to join our team as Team Members.At Clover, we prioritize exceptional customer service, fostering a culture of teamwork and growth. Our restaurants are vibrant...

  • Team Member

    3 weeks ago

    Boston, United States Potbelly Full time

    PAY TRANSPARENCY: earn between $ 15.00 and $ 15.50 plus digital tips Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life What started as a small antique store in 1977 has become a nationally recognized...

  • Food Service Team Member

    4 hours ago

    Boston, Massachusetts, United States Flik Hospitality Group Full time

    About Flik Hospitality GroupFlik Hospitality Group is committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.This is a drug-free workplace...

  • Logistics Team Member

    4 weeks ago

    Boston, Massachusetts, United States Restaurant Associates Full time

    Job OverviewRestaurant Associates, a leading provider of dining and event catering, seeks a skilled Driver, Transport to join their transportation team.About the RoleThis part-time position involves delivering products or rendering services using a company-owned vehicle over an established route. The ideal candidate will possess strong communication skills,...

  • Front End Service Team Member

    3 weeks ago

    South Boston, Virginia, United States Food Lion Full time

    Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a Front End Service Team Member. In this role, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience in our store. Your primary responsibilities will include processing customer transactions,...

  • Member Services Representative

    3 days ago

    Boston, Massachusetts, United States Mass Bay Credit Union Full time

    **Job Summary**Mass Bay Credit Union is seeking a highly motivated Member Services Representative to provide exceptional service to our members. As a key member of our team, you will be responsible for handling member transactions, answering questions, and promoting credit union products and services.About the RoleHandle member transactions, including...

  • Hospitality Team Member

    4 hours ago

    Boston, Massachusetts, United States STK Boston Full time

    About STK BostonSTK Boston is a leading dining experience that thrives on delivering exceptional service and creating an unforgettable atmosphere for our guests.We are committed to fostering a dynamic culture that emphasizes teamwork, collaboration, and a passion for excellence. As a key member of our team, you will play a vital role in ensuring that every...

  • Cargo Team Members

    4 hours ago

    Boston, Massachusetts, United States Pathway Group Full time

    Logistics Team Member Job DescriptionWe are seeking a highly motivated Logistics Team Member to join our team at Pathway Group. As a Logistics Team Member, you will be responsible for the efficient movement of products within our logistics facility, including unloading and loading goods from trucks and containers, sorting and organizing products, and...

  • Member Service Representative

    3 weeks ago

    Boston, Massachusetts, United States Mass Bay Credit Union Full time

    Job DescriptionAt Mass Bay Credit Union, we are seeking a highly skilled Member Service Representative to join our team. This role will be responsible for providing exceptional customer service to our members while handling a variety of transactions and member inquiries.Main Responsibilities:Transaction Handling: Process savings and related transactions,...

  • Senior Culinary Team Member

    23 hours ago

    Boston, Massachusetts, United States Tatte Holdings LLC Full time

    Company OverviewTatte Holdings LLC is a dynamic company that values quality, craftsmanship, and genuine hospitality. Our team of passionate individuals works together to deliver exceptional dining experiences. As a savory team member, you will be part of this exciting journey.SalaryDishwashers start at $16/hour, while prep cooks and line cooks begin at...

  • Member Services Representative

    7 months ago

    Boston, United States Planet Fitness Full time

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.  Essential Duties and Responsibilities  Greet members, prospective members and guests, providing exceptional customer service. ...

  • Food Service Team Member

    4 weeks ago

    Boston, Massachusetts, United States Showcase Cinemas - Chestnut Hill Full time

    As a Food Line Cook at Showcase Cinemas - Chestnut Hill, you will be part of a dynamic team that brings excitement to movie lovers. With a passion for delivering exceptional customer experiences, we offer a unique opportunity to work in a fast-paced environment.About UsShowcase Cinemas - Chestnut Hill is committed to providing an entertaining experience for...

Service Team Member

2 months ago

Boston, United States MUSEUM OF ICE CREAM Full time
Who We Are:

Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore.

Who You Are:

Museum of Ice Cream is looking for a Service Team Member to join our guest-facing team. You excel in providing high-quality service, ensuring that every guest feels welcomed, informed, and cared for throughout their visit. This role focuses on guest interactions, ticketing, retail, ice cream and treat delivery, and assisting with special events and VIP guest experiences. You are passionate about hospitality and love creating memorable moments through friendly service and efficient operations, all while maintaining the highest level of guest interaction and brand standards.

Your Day-to-Day:
  • Guest Welcome & Assistance: Greet and welcome guests with enthusiasm, ensuring they feel excited and ready for the museum experience.
  • Ticketing & Queue Management: Assist with ticketing, managing guest queues, and providing wayfinding information to ensure a smooth flow through the museum.
  • Ice Cream & Treat Delivery: Serve ice cream and other treats to guests, maintaining high standards of presentation and cleanliness while ensuring quick and efficient service.
  • Retail & Product Knowledge: Be knowledgeable about the museum's retail products, in-museum treats, and cafe items, guiding guests through their purchasing decisions and achieving sales targets.
  • Service Excellence: Deliver exceptional customer service by engaging with guests, answering questions, and providing personalized assistance throughout the museum.
  • Guest Relations & Issue Remediation: Proactively address guest concerns or complaints in real-time, using escalation pathways when necessary, ensuring a smooth and positive guest experience.
  • Set-Up & Close Down: Set up and maintain guest-facing areas, ensuring all stations, retail spaces, and exhibits are stocked, clean, and organized throughout the day.
  • Health & Safety: Follow all food handling and sanitation guidelines, ensuring that service areas meet safety standards.
  • Event & VIP Setup: Assist with setting up for special events and VIP experiences, ensuring that high-profile guests receive exceptional service and personalized attention.
  • Cross-Training Potential: Opportunity to be cross-trained in Show Team functions, allowing you to contribute to interactive guest experiences and performances as needed.
  • Perform Other Duties: Perform other duties as assigned by leadership, such as assisting with crowd control, restocking supplies, and maintaining cleanliness throughout the museum.
Pay : $ 18.00 Per Hour

Requirements

The Necessities and Nice-to-Haves:
  • 1+ year of experience in customer service, retail, or food service, ideally in a high-volume or guest-facing role.
  • Strong communication skills and a passion for hospitality and guest interaction.
  • Familiarity with retail sales, ticketing systems, and food handling is a plus.
  • Ability to lift up to 40 pounds and stand for long periods of time.
  • Willingness to assist with event setups and work VIP experiences with a high level of attention to detail.
  • Ability to remediate guest relation issues in real-time, or escalate concerns to the appropriate manager as needed.
Benefits

The Good Stuff:
  • Competitive pay and performance bonus
  • Employee Assistance Program (EAP)
  • Employee of the month program
  • Break room snacks and unlimited ice cream
  • Team outings
  • Annual team celebration, Pinkball ("pink-tie" themed and you can bring a date)
  • Free entry for self at any MOIC location
  • 4 free museum tickets per quarter (16 per year) for friends and family + discounts on additional tickets
  • 50% off retail products

Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.