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Customer Service Representative
4 weeks ago
**Customer Service Representative - Elkhart**
Customer Service Representative - Elkhart **Career Details**
Full-Time Elkhart, IN Posted on 6/25/2021
**Description of Responsibilities**
* Responsible for inside sales and is a resource person, greeter and representative of Alick's Home Medical to each and every individual entering or calling the store.
* Maintains a broad knowledge base of general home medical items, products and/or services available and can effectively provide information and demonstrate the same to the customer.
* Is proficient in order entry and computer use as well as in the understanding of payer resources and reimbursement methods.
* Routinely utilizes the telephone and paging system in a pleasant and professional manner.
* Works with the router, service technicians, and other staff to ensure efficient and timely service to customers.
* Is a customer advocate and remains aware of any service abilities and limitations.
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