Customer Service Representative

4 weeks ago


Elkhart, United States Carpenter Co. Full time

**Customer Service Representative**

Carpenter Co. has a great opportunity available for Customer Service Representative at our Elkhart manufacturing branch. Reporting to the Customer Service Manager and working in tandem with fellow Customer Service Representatives, this position is responsible for all aspects of order entry, setting up deliveries for our customers, and providing outstanding customer service. Major responsibilities will include communicating with our customers, Traffic Manager, Plant Manager, Department Managers and loading docks, changing ship dates, confirming deliveries, and servicing our customers with professionalism and enthusiasm.

**Additional Responsibilities**:

- Take, enter, and confirm orders.
- Update load schedule and provide updates to the docks.
- Communicate with production and shipping when customer places add-on's or same-day deliveries.
- Change ship dates in computer/SAP database.
- Keep the scheduling board up-to-date. Maintain three days closed out on board.
- Make and distribute truck sheets and make any necessary changes for customer service.
- Generate and distribute daily, weekly, and monthly reports to appropriate personnel.
- Keep track of major customers' deliveries and reports.
- Take and respond to customer phone calls, and proof orders.
- Provide occasional backup telephone coverage to our Receptionist.
- Minimum high school diploma or equivalent
- 2+ years of related customer service experience and/or training or equivalent combination of education and experience, preferably in a manufacturing environment dealing with business-to-business interactions
- Proficiency in Microsoft Excel, Word, Outlook and Windows.
- Proficiency in mathematics, particularly percentages, fractions and measurements.
- SAP experience a major plus.
- Ability to work successfully in a team environment in proximity to co-workers and other office personnel.
- Great organization, planning, customer service, and people skills.

**Hours**: 7:30 AM to 4:30 PM, with a one-hour lunch break, plus occasional overtime as needed.
- Carpenter Co. conducts pre-employment drug testing on all applicants that receive and accept a written offer of employment._



  • Elkhart, United States Carpenter Full time

    **Customer Service Representative** **Job Description** **Customer Service Representative** Carpenter Co. has a great opportunity available for Customer Service Representative at our Elkhart manufacturing branch. Reporting to the Customer Service Manager and working in tandem with fellow Customer Service Representatives, this position is responsible for all...


  • Elkhart, United States Heartlandrvs Full time

    >> Customer Service Representative Customer Service Representative Summary Title:Customer Service RepresentativeID:1006117Location:Heartland RVDivision :Heartland RV-ElkhartLocation:Elkhart, IndianaDescription Heartland RVs customer service department is currently seeking qualified RV service techs. Looking for qualified individuals with a background in RV...


  • Elkhart, United States Heartlandrvs Full time

    >> Customer Service Representative Customer Service Representative Summary Title:Customer Service RepresentativeID:1006117Location:Heartland RVDivision :Heartland RV-ElkhartLocation:Elkhart, IndianaDescription Heartland RVs customer service department is currently seeking qualified RV service techs. Looking for qualified individuals with a background in RV...


  • Elkhart, United States Hawkins Water Tech, Inc. Full time

    Job description Hawkins Water Tech is seeking a full-time Customer Service Representative to work in partnership with the Elkhart Office Manager and customer service team to create an environment that provides an exceptional customer experience, resulting in loyal customers and successful business outcomes for the Hawkins Team. Daily responsibilities...


  • Elkhart, United States Cadence Petroleum Group Full time

    **Customer Service Representative II** **Overview**: Cadence Petroleum Group, DBA Yoder Oil is a fast growing automotive, commercial, and industrial lubricant distributor operating in Indiana, Michigan, Ohio and Illinois. Cadence Petroleum is currently looking to hire a Customer Service Representative for our Elkhart, Indiana facility. **Role...


  • Elkhart, United States U-Haul Full time

    Location: 29057 Old US 33, Elkhart, Indiana 46516 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Elkhart, United States Alick's Home Medical Equipment Full time

    **Customer Service Representative - Elkhart** Customer Service Representative - Elkhart **Career Details** Full-Time Elkhart, IN Posted on 6/25/2021 **Description of Responsibilities** * Responsible for inside sales and is a resource person, greeter and representative of Alick's Home Medical to each and every individual entering or calling the store. *...


  • Elkhart, United States Alick's Home Medical Equipment Full time

    **Customer Service Representative - Elkhart** Customer Service Representative - Elkhart **Career Details** Full-Time Elkhart, IN Posted on 6/25/2021 **Description of Responsibilities** * Responsible for inside sales and is a resource person, greeter and representative of Alick's Home Medical to each and every individual entering or calling the store. *...


  • Elkhart, United States Worldwide Foam Full time

    **Exciting Job Opportunity: Customer Service Representative** Does your work history include manufacturing customer service skills? Do you have serious software skills? This is not for the inexperienced first timer! Worldwide Foam is seeking a passionate and dedicated Customer Service Representative (CSR) to join our team. As a CSR, you'll be at the...


  • Elkhart, United States Hydro Full time

    Hydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from standards profiles, to advanced development and manufacturing for most industries....


  • Elkhart, United States Worldwide Foam Full time

    Job DescriptionJob Description Exciting Job Opportunity: Customer Service RepresentativeDoes your work history include manufacturing customer service skills? Do you have serious software skills? This is not for the inexperienced first timer! Worldwide Foam is seeking a passionate and dedicated Customer Service Representative (CSR) to join our team. As a CSR,...


  • Elkhart, United States Indiana Farm Bureau Full time

    Customer Service Representative Elkhart , Indiana **Description** **Responsibilities:** * Interact directly with our customers by providing product and service information. * Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc. * Determine the best...


  • Elkhart, United States Indiana Farm Bureau Full time

    Customer Service Representative Elkhart , Indiana **Description** **Responsibilities:** * Interact directly with our customers by providing product and service information. * Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc. * Determine the best...


  • Elkhart, Indiana, United States norskhydro Full time

    Hydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from standards profiles, to advanced development and manufacturing for most industries....


  • Elkhart, Indiana, United States norskhydro Full time

    Hydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from standards profiles, to advanced development and manufacturing for most industries....


  • Elkhart, United States Forest River, Inc. Full time

    Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening for a Warranty Representative. **Responsibilities**: - Provide Production Support and help with Problem Resolution. - Develop Troubleshooting documents. - Learn product line from frame to...


  • Elkhart, United States Safe Fleet Full time

    ** International Customer Service Representative** Elkhart - FEI Exempt Associate **About The Position** **Meet the Smart Safety Company** At Safe Fleet our name says it all we are redefining what Fleet Safety means with one-stop access to customized, integrated, and intelligent solutions that answer todays safety needs and anticipate tomorrows challenges....


  • Elkhart, United States Safe Fleet Full time

    ** International Customer Service Representative** Elkhart - FEI Exempt Associate **About The Position** **Meet the Smart Safety Company** At Safe Fleet our name says it all we are redefining what Fleet Safety means with one-stop access to customized, integrated, and intelligent solutions that answer todays safety needs and anticipate tomorrows challenges....


  • Elkhart, United States Dayton Freight Full time

    Overview: Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Shift Available: 4:30 PM - 9:30 PM Responsibilities: Assist the Service Center Manager Take and...


  • Elkhart, United States Dayton Freight Full time

    Overview: Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Shift Available: 4:30 PM - 9:30 PM Responsibilities: Assist the Service Center Manager Take and...