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Admissions Representative

3 months ago

Atlanta, United States Juniper Full time

ANDMORE is an omnichannel wholesale marketmaker that fuels opportunities for wholesale buyers and sellers to connect, grow and prosper through physical markets, design centers, and digital channels. The company owns and operates more than 20 million square feet of premium event and showroom space, hosting live events in Atlanta, High Point, N.C., Las Vegas, and New York City. By pairing face-to-face events with always-on digital channels, ANDMORE provides truly omnichannel business platforms for its global customer base.

What You'll Do

The Admissions Specialist will be responsible for providing superior customer experience while registering ANDMORE customers at the registration desk and ensuring that all requirements are met for admission. You will offer efficient customer care through providing accurate information regarding the facility and answering questions about events through face-to-face and/or email communication.

  • Greet and check in new and returning ANDMORE customers while inputting data into the registration computer system.
  • Provide both internal and external customers with accurate information regarding ANDMORE facilities, events and admissions policies via incoming telephone calls, email communications and face-to-face interactions.
  • Maintains an inventory of registration supplies.
  • Completes data entry projects for various departments throughout the company.
  • Cross train in Customer Relations and Call Center.
  • During markets, will supervise a team of up to 20 temporary employees.
  • Occasional weekend work required during markets.
Qualifications
  • High School diploma or general education degree (GED) is required.
  • Proficient with Microsoft Office suite
  • Typing and data entry skills
  • Customer service experience required.
  • 1-2 years registration related experience required.
  • Must be able to respond calmly and handle multiple demands in a fast-paced environment.
ANDMORE Values
  • Put The Customer First - We listen to and respect our customers to deliver exactly what they need.
  • Never Give Up - We act with passion and grit to tackle every challenge that comes our way.
  • Live With Integrity - We put a premium on trust and hold ourselves accountable-no ifs, ands, or buts.
  • Serve As A Force For Good - We value diverse perspectives and support the ecosystems in which we operate.
  • Grow Stronger Together - We collaborate and build connections to create meaningful opportunities.


Why you'll love working at ANDMORE

Our Team Members are our most critical asset. The foundation for our success is built on teamwork, talent, creativity, hard work, and dedication. Together, we truly have a transformational opportunity to positively impact the industries in which we work. We are pleased to offer a wide array of comprehensive benefit programs and services that you would expect to see at a great company like ANDMORE including competitive medical, dental, vision, EAP, FSA, and 401k Retirement Match to name just a few. There are also a few differentiators like unlimited PTO, paid parental leave, BYOD (cell phone compensation), tuition reimbursement, Workplace Rewards providing discounts to a wide variety of consumer products and services, a "seed" grant of at least $1,000 annually into your Value HSA Plan, and considerably more

Diversity creates a healthier atmosphere: ANDMORE is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

About ANDMORE

ANDMORE is an omnichannel wholesale marketmaker that fuels opportunities for wholesale buyers and sellers to connect, grow and prosper through physical markets, design centers, and digital channels.

We are unique in that we own and operate the largest wholesale showroom buildings in the world where retailers and designers come to purchase products for their stores or clients - like a shopping mall for wholesalers. We also recognize that purchasing happens all year long, not just during market weeks, so we provide digital opportunities for buyers and sellers to connect anytime, anywhere as customer needs dictate.

ANDMORE is a Blackstone and Fireside Investments portfolio company. For more information, visit www.ANDMORE.com.