Current jobs related to Guest Services Specialist | Guest Services | Full Time 40 Hours - Rapid City - Monument Health
-
Guest Services Specialist
2 weeks ago
Rapid City, United States Monument Health Full timeCurrent Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.Primary LocationRapid City, SD USADepartmentRCH Guest HospitalityScheduled Weekly Hours30Starting Pay Rate Range$16.42 - $18.87(Determined by the knowledge, skills, and experience of...
-
Guest Services Specialist
1 week ago
Rapid City, United States Monument Health Full timeCurrent Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department RCH Guest Hospitality Scheduled Weekly Hours 30 Starting Pay Rate Range $16.42 - $18.87 (Determined by the knowledge, skills, and...
-
Event Management Specialist
4 weeks ago
Panama City Beach, Florida, United States Guest Services Full timeCompensation: 22.00 USD Hourly Position Overview: The Event Management Specialist plays a crucial role in generating and nurturing new business opportunities through proactive sales initiatives while overseeing existing client accounts, including group, catering, and meeting space sales. The ideal candidate will effectively balance client desires with the...
-
Guest Services Representative
5 days ago
Rapid City, South Dakota, United States Monument Health Full timeJob SummaryThe Guest Services Specialist plays a vital role in providing exceptional customer service to patients, family members, visitors, and guests at Monument Health. This position requires a high level of hospitality skills, knowledge of the facility and local area, and the ability to work in a challenging environment. The Guest Service Specialist will...
-
Guest Room Cleaner at Crescent Services
4 weeks ago
Redwood City, California, United States Crescent Services Full timePosition Overview:At Crescent Services, we understand that while traveling can be exciting, many guests long for the comfort of home. Our dedicated Housekeeping team plays a vital role in creating a welcoming atmosphere for our visitors. As a Room Care Specialist, your efforts will significantly contribute to ensuring that guests enjoy a pleasant and...
-
Full Time Guest Service Representative
1 day ago
Oklahoma City, Oklahoma, United States Nothing Bundt Cakes Full time{"title": "Guest Service Representative", "description": "Job SummaryWe are seeking a Guest Service Representative to join our team at Nothing Bundt Cakes. As a Guest Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and organized bakery environment, and assisting with cake decorations and...
-
Guest Services Representative
1 week ago
Rapid City, South Dakota, United States Monument Health Full timeJob SummaryThe Guest Services Specialist plays a vital role in providing exceptional customer service to patients, family members, visitors, and guests at Monument Health. This position requires a high level of hospitality skills, knowledge of the facility and local area, and the ability to anticipate and exceed the needs of individuals during challenging...
-
Guest Services Representative
4 days ago
Rapid City, South Dakota, United States Monument Health Full timeJob SummaryThe Guest Services Specialist plays a vital role in providing exceptional customer service to patients, family members, and representatives, as well as other Monument Health caregivers. This position requires a high level of hospitality skills, knowledge of the facility and local area, and the ability to work in a challenging environment. The...
-
Full Time Guest Service Representative
1 week ago
Oklahoma City, United States Nothing Bundt Cakes Full timeReplies within 24 hours Benefits: Dental insurance Employee discounts Flexible schedule Health insurance Vision insurance GUEST SERVICE REPRESENTATIVE - FULL TIME The Oklahoma City Nothing Bundt Cakes location is open Monday to Friday from 9:00AM to 7:00PM, Saturdays from 10AM to 6PM and Sundays from 11AM to 4PM. We are at 2520 W. Memorial Rd., Oklahoma...
-
Full Time Guest Service Representative
2 weeks ago
Oklahoma City, United States Nothing Bundt Cakes Full timeBenefits: Dental insurance Employee discounts Flexible schedule Health insurance Vision insurance GUEST SERVICE REPRESENTATIVE - FULL TIME The Oklahoma City Nothing Bundt Cakes location is open Monday to Friday from 9:00AM to 7:00PM, Saturdays from 10AM to 6PM and Sundays from 11AM to 4PM. We are at 2520 W. Memorial Rd., Oklahoma City, OK 73134. At Nothing...
-
Redwood City, California, United States Crescent Services Full timeA Guest Services Representative plays a crucial role in welcoming and registering guests while ensuring a seamless check-out experience, all in line with the hotel's commitment to exceptional guest service and financial success. Key Responsibilities: As a Guest Services Representative, your primary duties will include:Welcoming guests and managing the...
-
Guest Services Representative
4 weeks ago
Rapid City, South Dakota, United States The Rushmore Hotel Full timeJob OverviewWe are seeking a dedicated and customer-oriented Guest Services Representative to become a vital part of our front desk team. In this role, you will be the first point of contact for our guests, ensuring they receive a warm welcome and exceptional service throughout their stay.Key Responsibilities:Coordinate with housekeeping to ensure that guest...
-
Guest Services Specialist
2 months ago
Kansas City, United States Children's Mercy Kansas City Full timeAs a member of the Guest Services team, this position will be the first and lasting impression for our patients and families and will support creating a welcoming environment consistent with our hospital values and culture of Patient and Family Cente Guest Service, Specialist, Guest, Customer Service, Hospitality, Healthcare, Patient
-
Guest Services Representative
4 weeks ago
Rapid City, South Dakota, United States Hilton Garden Inn Full timeExciting Opportunity for a Guest Services Representative at Hilton Garden InnAre you enthusiastic about delivering outstanding customer service? We are looking for a dedicated Guest Services Representative to enhance our guests' experiences at Hilton Garden Inn.At Hilton Garden Inn, we prioritize creating a welcoming atmosphere for both our guests and team...
-
Guest Services Representative
4 weeks ago
Rapid City, South Dakota, United States Hilton Garden Inn Full timeExciting Opportunity for a Guest Services Representative at Hilton Garden InnAre you enthusiastic about delivering exceptional hospitality? If so, we invite you to explore the role of Guest Services Representative at Hilton Garden Inn.At Hilton Garden Inn, we are committed to fostering a supportive atmosphere for both our guests and team members. We believe...
-
Guest Services Representative
3 weeks ago
Rapid City, South Dakota, United States Hilton Garden Inn Full timeExciting Opportunity for a Guest Services Representative at Hilton Garden InnAre you enthusiastic about delivering exceptional customer experiences? We are seeking a dedicated Guest Services Representative to enhance our team at Hilton Garden Inn.At Hilton Garden Inn, we are committed to fostering a welcoming atmosphere for both our guests and team members....
-
Guest Services Representative
4 months ago
Rapid City, United States Rapid City Best Western Ramkota Hotel Full timeJob Summary: We are looking for an attentive, engaging, and service-oriented Guest Service Representative to join our team. Guest Service Representatives are often the first in-person contact for hotel guests and support guests' realized and unrealized needs throughout the hospitality experience. The primary responsibility of a Guest Service Representative...
-
Guest Services Representative
4 months ago
Rapid City, United States Rapid City Best Western Ramkota Hotel Full timeJob DescriptionJob DescriptionJob Summary: We are looking for an attentive, engaging, and service-oriented Guest Service Representative to join our team. Guest Service Representatives are often the first in-person contact for hotel guests and support guests' realized and unrealized needs throughout the hospitality experience. The primary responsibility...
-
Guest Service Agent
3 weeks ago
New York City, United States Luxury Boutique Hotel (Anonymous) Full timeLuxury Boutique Hotel (Anonymous) Luxury Boutique Hotel (Anonymous) New York, NY New York, NY Full-time Full-time From $22 an hour From $22 an hour 10 days ago 10 days ago 10 days ago Position Overview:We are currently seeking a Guest Services Agent responsible for delivering exceptional personalized service while upholding our high standards, including but...
-
Guest Services Coordinator
4 weeks ago
Rapid City, South Dakota, United States Rapid City Holiday Inn Express Full timePosition Overview: We are seeking a friendly and professional Guest Services Coordinator to oversee all facets of guest accommodations at our establishment. Your role will involve greeting incoming guests, issuing room keys, managing bookings, and providing comprehensive information regarding our facilities, pricing, and services. Employee Benefits...
Guest Services Specialist | Guest Services | Full Time 40 Hours
4 months ago
Current Employees:
**If you are a current employee, please apply via the internal career site by logging into your** **and clicking the "Career" icon on your homepage.**
**Job Summary**
The Guest Services Specialist offers outstanding customer service to our patients, patients family members and representatives and other Monument Health caregivers via face-to-face interaction, email and phone. You will provide prompt, courteous and customer-oriented services to patients and visitors and will exemplify a service culture by providing caring experiences, positive first and last impressions and serves as a liaison to Monument Health resources and caregivers. You will make recommendations and offer suggestions, as well as fulfill patient requests to satisfy their needs. This position requires exemplary hospitality skills, knowledge of the facility and local area, work in a challenging environment and an ability to exceed the needs of people during one of their most challenging times in life. The Guest Service Specialist collaborates with other Monument Health caregivers, leaders and volunteers to make patient and guest experiences as positive and effortless as possible.Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
*Supportive work culture
*Medical, Vision and Dental Coverage
*Retirement Plans, Health Savings Account, and Flexible Spending Account
*Paid Time Off Accrual Bank
*Opportunities for growth and advancement
*Tuition assistance/reimbursement
*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)
*Flexible scheduling
**Job Description**
Essential Functions:
* Provide uncompromising service to hospital patients and their visitors by arranging personal and convenience services.
* Greet and assist patients and visitors within and around the hospital (Wayfinding).
* Visit newly admitted patients via rounds to introduce program and provide information.
* Visit patients scheduled for discharge to follow up on remaining requests and briefly evaluate the stay.
* Promote meaningful relationships through engaging and informed conversation with patients and visitors via face to face interaction, phone and email.
* Track accomplishments and challenges, constantly evaluating service levels and reporting them to direct supervisor.
* Coordinate purchases from the gift shop and deliver items to the patients room.
* Assists with food orders.
* Order flowers and gifts.
* Patient Transport to/from rooms via wheelchair.
* Provide driving directions and print maps.
* Research local hotel suggestions and make transportation arrangements.
* Enter all patient and visitor requests into a central database.
* Project an approachable and professional image at all times.
* Maintain a general understanding of events occurring at the hospital.
* Respond to patient and visitor requests in a professional, courteous and timely manner, without exception.
**Additional Requirements**
Required:
Education - High Scholl Diploma or GED equivalent
Certification - Eligible to become a Notary Public for the State of South Dakota
Experience - 2 years of customer service experience and Microsoft office, Microsoft Word, Internet searching and keyboarding.
Preferred:
Education - Bachelors degree
Experience - 1 years front desk, concierge, or other hospitality experience
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.**Job Category**
Patient Services**Job Family**
Community Outreach**Department**
CS Customer Services**Scheduled Weekly Hours**
40**Shift**
**Employee Type**
Regular 15 Corporate Services Division**Make a difference**. *Every day.*
**Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.**
**COVID Vaccination Statement**
**Ensuring the safety and well-being of our patients, visitors, staff, and communities is our deepest commitment at Monument Health. As a condition of employment, Monument Health requires all new hires to be fully vaccinated for COVID-19, unless there is an approved exemption. New hires will be required to fully vaccinated* or have obtained an approved medical or religious exemption prior to starting employment.**
***Fully vaccinated is defined as have completed either one of the following:**
**-2 doses of either Moderna or Pfizer OR**
**-Single dose of Johnson and Johnson**