Customer Service Representative
3 weeks ago
Job Type
Full-time
Description
South West Plumbing is urgently hiring for a Customer Service Representative.
Who are we?
We are a team of home service experts who go the extra mile to ensure peak performance for your home's plumbing, heating and air conditioning and electrical systems. At South West Plumbing we strive to ensure our employees are taken care of. We are known for stability and lateral growth amongst other career advancement opportunities
Benefits:
- Competitive Wage: $21.00 per hour + Monthly bonus opportunity
- Shifts Available:
- Saturday and Sunday 7am-3:30pm and Monday - Wednesday 10am - 7pm (Thursday and Friday off)
- Tuesday-Saturday 8am-4:30pm (Sunday and Monday off)
- Tuesday - Saturday 10:30am-7pm (Sunday and Monday off)
- NO on-call shifts & NO after-hours calls.
- Weekly pay
- Start earning PTO immediately.
- Great medical benefits, including dental, vision and life insurance for you AND your family. Generous 401K Company match.
- 6 Paid holidays
- On-going technical and sales development training from the best in the business.
- Gain a family We do a lot more than just work together. You will come to love our company outings; casual office environment and you will build life-long friendships.
This position greets incoming callers and processes appointments for our business. Helps in a consistently professional, friendly, and urgent manner, conveying information accurately to external and other internal customers utilizing scripts and other internal sources to secure appointments for our technician's.
Job Duties:
- Use great customer service practices to answer incoming calls from customers and book appointments for our technicians.
- Answer all calls with urgency and in a professional manner.
- Meet the call center's daily appointment setting goal numbers.
- Utilize existing assistance tools, scripts, and systems to consistently book appointments.
- Make outbound calls to offer maintenance warranties to customers.
- Make follow-up calls to customers to ensure satisfaction of service performed by technicians.
- Check invoices to ensure accuracy.
- Follow up with customers to ensure they are satisfied with SWP's products and services.
- Working with a team of CSRs and other departments to find appropriate solutions
- Excellent customer service skills, and experience with outbound and inbound calls.
- Ability to function well in fast-faced work environment.
- Experience working in a call center setting
- Proficient with Microsoft Office Suite or related software.
- High school diploma, GED or equivalent.
- At least1 year of experience assisting customers in a call center or customer service environment.
- This is an in-person / in-office role, where you are joining a team. This role is not remote or work-from-home supported.
South West Plumbing is an equal opportunity employer. All applicants will be considered without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, veteran status, physical or mental disability, marital status, and other protected groups or activities, in compliance with all applicable federal and state laws.
Salary Description
$21.00 per hour + Monthly bonus opportunity
-
Customer Service Representative
3 weeks ago
Renton, Washington, United States Providence Health & Service Full timeJob SummaryAs a Member Services Representative at Providence Health & Services, you will play a vital role in providing exceptional customer service to our members. This is a unique opportunity to make a meaningful impact in the lives of our patients and their families.Key ResponsibilitiesProvide timely and accurate responses to member inquiries via phone,...
-
Customer Service Representative
4 weeks ago
Renton, Washington, United States Providence Health & Service Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Pacific Medical Clinics. As a key member of our healthcare team, you will provide exceptional customer service to our patients and their families, ensuring a positive and compassionate experience.Key ResponsibilitiesProvide timely and accurate responses to patient...
-
Healthcare Customer Service Representative
3 weeks ago
Renton, Washington, United States Providence Health & Service Full timeJob SummaryAs a Member Services Representative at Providence Health & Service, you will play a vital role in providing exceptional customer service to our members. You will be the first point of contact for members who call or write in with questions or concerns about their benefits, and you will be responsible for resolving their issues in a timely and...
-
Customer Service Representative
4 months ago
Renton, United States ACG Seattle Full timeWe recently partnered with Verizon and their new 5G product campaign, so our team is expanding rapidly. We are hiring and training a Verizon Customer Service Representative to manage the sales and customer accounts throughout Seattle and the surrounding boroughs. The Verizon Customer Service Representative will be the face of our company and the Verizon 5G...
-
Customer Service Representative
3 weeks ago
Renton, Washington, United States Ajilon Full timeCustomer Service RepresentativeAt Ajilon, we're seeking a skilled Customer Service Representative to join our team. As a key member of our healthcare network, you'll be responsible for answering incoming calls in a friendly and professional manner, assisting patients and physicians with questions and inquiries, and communicating with patients to take...
-
Customer Service Representative
3 weeks ago
Renton, Washington, United States Domino's Franchise Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering phone calls, taking orders, and preparing pizzas to meet our high...
-
Customer Service Representative
4 weeks ago
Renton, Washington, United States South West Plumbing Heating Air and Electric Full timeJob Title: Customer Service RepresentativeSouth West Plumbing is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction with our products and services.Job Summary:We are looking for a...
-
Customer Service Representative
4 weeks ago
Renton, Washington, United States Rite Aid Full timeRite Aid Corp. is seeking a skilled Customer Service Representative to provide exceptional customer experiences. Key responsibilities include:Customer Service: Assist customers with their shopping needs, answer inquiries, and resolve complaints in a friendly and efficient manner.Transaction Processing: Complete customer transactions on the cash register...
-
Customer Service Representative
4 weeks ago
Renton, Washington, United States Hobby Lobby Full time**Job Title:** Customer Service Representative **Overview:** Hobby Lobby is seeking a highly skilled and customer-focused individual to serve as a Customer Service Representative. This role is responsible for providing exceptional service to customers, ensuring their shopping experience is pleasant and efficient. **Key Responsibilities:** - **Customer...
-
Customer Service Representative
3 weeks ago
Renton, Washington, United States Judiet Dere - State Farm Agent Full timeJob Title: Customer Relations RepresentativeJob Summary:As a Customer Relations Representative with Judiet Dere State Farm Agency, Inc., you will play a vital role in delivering exceptional client experiences and supporting the growth of our successful insurance agency. We are seeking a detail-oriented, customer-focused team member with a passion for helping...
-
Customer Service Representative
4 weeks ago
Renton, Washington, United States Domino's Pizza LLC Full timeDomino's Pizza LLC is seeking a Customer Service Representative to join our team. **Job Summary:** We are looking for a friendly and outgoing individual to provide exceptional customer service and support our team in delivering high-quality products to our customers. **Responsibilities:** * Greet customers with a smile and provide a positive experience *...
-
Customer Service Representative
4 weeks ago
Renton, Washington, United States Ajilon Full timeAjilon **Job Summary** We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our healthcare network, you will be responsible for providing exceptional customer service to patients and physicians. **Key Responsibilities:** * Answer incoming calls in a friendly and professional manner * Assist patients and...
-
Customer Service Representative
2 months ago
Renton, Washington, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide a warm...
-
Customer Service Representative
3 weeks ago
Renton, Washington, United States Domino's Pizza LLC Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering phone calls, taking orders, and preparing pizzas.Key Responsibilities:Provide excellent...
-
Customer Service Representative
4 weeks ago
Renton, Washington, United States Domino's Franchise Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive experience for our customers.Key Responsibilities:Greet customers with a...
-
Customer Service Representative
4 weeks ago
Renton, Washington, United States Domino's Franchise Full timeJob DescriptionWe are seeking a Customer Service Representative to join our team at Domino's Franchise. As a key member of our team, you will be responsible for providing exceptional customer service, operating the register, and maintaining a clean and organized work environment.Key Responsibilities:Greet customers with a smile and provide excellent customer...
-
Customer Service Representative
3 weeks ago
Renton, Washington, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a passion for fitness and health, as well as strong communication and problem-solving skills.Key ResponsibilitiesProvide exceptional customer service to members,...
-
Customer Service Representative
4 weeks ago
Renton, Washington, United States Judiet Dere - State Farm Agent Full timeJob OverviewWe are seeking a highly skilled and customer-focused Insurance Customer Relations Representative to join our team at Judiet Dere State Farm Agency, Inc.Key ResponsibilitiesProvide exceptional customer service and support to clients, ensuring their needs are met and exceeded.Maintain accurate and up-to-date client records, ensuring information is...
-
Customer Service Representative
3 weeks ago
Renton, Washington, United States Trimlite LLC Full time**Job Summary**The Account Representative is a critical role at Trimlite LLC, responsible for developing strong relationships with customers while handling incoming calls, placing orders, and addressing quality concerns.**Key Responsibilities:**Manage multiple phone calls and emails daily to resolve product inquiries and quoting needs.Efficiently manage...
-
Customer Service Representative
4 weeks ago
Renton, Washington, United States Sherwin-Williams Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and achieving sales goals.Key ResponsibilitiesProvide...