Content Strategist
3 weeks ago
At the Technology Innovation Department (TID), our mission is to apply modern principles of research, design, and technology to make our transit system easy for all riders to use. Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston.
The MBTA Technology Innovation team is working to transform how people get around the Boston area.
We are a team of designers, engineers, product and content specialists charged with bringing novel ideas, modern standards and a user-centered approach to technology at the T. As the MBTA works to reinvent itself, we have a rare opportunity to craft the future of transportation for Boston and communities all around Eastern Massachusetts, as well as pioneer innovations for other transit agencies around the country.
Do you want to improve the daily transportation experience for 4.7 million people in the Boston region? Ready for the challenge? Then read on.
As a Content Strategist at TID, you'll be part of the team that edits, writes, and builds content for MBTA.com, which serves over a million people per month. We strive to understand and advocate for our main audience, riders, in addition to many other audiences. We're seeking someone with strong writing, editing, and collaboration skillswho is motivated togivepeoplethe information they need.
Day to day, you will:
- Work with MBTA employees and external partners to rewrite, fact check, edit, and publish accurate and accessible content for the web.
- Create and edit new content for MBTA.com with guidance from the content team.
- Align with the MBTA communications team, social media team, and website team to develop the weekly content calendar for items featured on the MBTA.com homepage.
- Work to meet tight deadlines in an environment where priorities shift and the pace fluctuates.
- Participate in discovery meetings with stakeholders and/or other team members to set expectations and goals, gather reference materials, and brainstorm strategy.
- Work with the content team to ensure that content on MBTA.com meets accessibility standards, our style guide, and website best practices through documentation and team review.
- Participate in the content team's regular planning, stand up, and review meetings.
- Occasionally you may use Google analytics to report metrics, act as a content consultant for other departments, or work on ad hoc requests independently.
- You will be part of the UX team of researchers, content strategists, and designers, and reporting to the Director of Product Design. This group supports one another with brainstorms, work reviews, and ongoing promotion of best practices and emerging methodologies.
- Working on MBTA.com, you'll be part of a recognized industry-leading team that is rebuilding the technology the MBTA uses to provide real-time service and trip planning information.
- Dive into the MBTA system: We don't expect everyone who walks into TID to understand the ins and outs of how our transit system operates. You will begin learning the details of how the MBTA's rail, bus, and ferry network helps move a million people around Greater Boston every day.
- Dive into the website: You'll immerse yourself in the ecosystem of teams, tools, data, and processes that inform the work on the website. You'll learn about the way riders and other main audiences use the website. You'll get to know the projects and teams that inform when and why content gets published and updated. We'll train you on our processes and tools as you gradually take on your own suite of tasks and responsibilities.
- You have an interest in transit or transportation and how it operates.
- You are comfortable working in afast-paced environment and checking in with the team daily.
- You have formal experience with websites or web content strategy. This can look likecoursework, on-the-job experience, or other experiences.
- You arevery comfortable using technology.
- You have experience (part-time or full-time) working in the service industry or another field where you worked directly with the public.
- You enjoy distilling complex information into clear, plain language.
- You are highly organized, motivated, and have great attention to detail.
- Although we're mostly interested in your ability to do the work listed above as demonstrated in your resume and work samples, here are some guidelines on the capabilities and experience we think might be most suited for this role.
- Please keep in mind that these are guidelines, not requirements. If you don't think you meet every point in this list but still think you're a fit, we want to hear from you
- 1-3 years of professional experience in editing, social media, journalism, content management, writing for the web, or a related field.
- Experience working with a content management system (CMS) or publishing tool such as Drupal, Wordpress, or something similar.
- Experience using online collaboration tools (e.g. Slack, Asana, Sharepoint, etc.)
- Some familiarity with HTML.
- Solid understanding of publishing accessible content for the web.
- Familiarity with the MBTA transit system as a rider.
- Education in writing or a related field. This could be a college degree, a bootcamp, a certificate program, or something else entirely.
Location:
This role can be remote or hybrid.
As a contracted role for the MBTA, we are unable to hire candidates who would perform their work in California, Connecticut, Washington DC, Hawaii, New Mexico, Pennsylvania, South Dakota, Washington, West Virginia, and Puerto Rico.
At this time, we are only able to hire US residents who will reside in the US for the duration of their employment
Compensation:
Pay rate range is $49 - $62 per hour (W-2), up to 1880 hours per year.
Diversity, Equity, and Inclusion:
TID is dedicated to creating a diverse and inclusive environment-it's essential to the work we do. In order to effectively partner with MBTA departments and do our best work for riders, our team must reflect the wide variety of people who use the MBTA's services. We welcome people with different strengths, experiences, and backgrounds who share a passion for improving people's lives. Our team is deeply committed to diversity, inclusion, and continual learning. We strive to foster an environment where each individual is valued, feels a sense of belonging, and is welcomed to bring their best self to work.
Here at TID, we provide equal opportunity for all employees and applicants. We recruit, hire, train, promote, compensate, and manage all personnel without regard to race, color, national origin, cultural identification or expression, socioeconomic background, religion, gender, gender identity or expression, sexual orientation, family status, marital status, learning style, neurodiversity, genetics, disability, age, veteran status, or any other non-merit based or legally protected grounds.
Research has shown that women and people of color are less likely to apply for roles unless they believe they meet all qualifications. We strongly encourage candidates from marginalized groups to apply, even if you don't believe you meet every one of the job qualifications listed. We're committed to maximizing the diversity of our team and want to hear from anyone who is passionate about our efforts and interested in supporting our work for riders.
-
Content Strategist
3 weeks ago
Boston, United States Aquent Full timeOverview Placement Type: Temporary Salary (USD): $60-65/hr Start Date: 06.11.2024 Position: Freelance Content Strategist Mode: long term through end of year & possible extension Team: Communications & Marketing - will be part of a 4-person team Job Description: Our national educational organization client, is conducting a search for a Freelance Content...
-
Content Strategist
3 weeks ago
Boston, United States Aquent Full timeOverview Placement Type: Temporary Salary (USD): $60-65/hr Start Date: 06.11.2024 Position: Freelance Content Strategist Mode: long term through end of year & possible extension Team: Communications & Marketing - will be part of a 4-person team Job Description: Our national educational organization client, is conducting a search for a Freelance Content...
-
Senior Content Strategist
3 weeks ago
Boston, United States Partners Healthcare System Full timeThe MGH Institute of Health Professions, the only degree-granting affiliate of Mass General Brigham, seeks an experienced Senior Content Strategist who will help increase awareness of the Institute's mission and place within the health care system and beyond. Reporting to the Chief Communications Officer (CCO), the Senior Content Strategist will be a highly...
-
Content Strategist
3 weeks ago
Boston, United States HireMinds Full timeOur client is a mission-driven company that has developed CPG products inspired by nature and backed by science. They are looking for a Content Strategist with passion for the creative product and creating compelling narratives across digital growth mediums. They will translate branding, messaging, and assets into creative that connect with the target...
-
Content Strategist
3 weeks ago
Boston, United States HireMinds Full timeOur client is a mission-driven company that has developed CPG products inspired by nature and backed by science. They are looking for a Content Strategist with passion for the creative product and creating compelling narratives across digital growth mediums. They will translate branding, messaging, and assets into creative that connect with the target...
-
Content Strategist
1 month ago
Boston, United States HireMinds Full timeOur client is a mission-driven company that has developed CPG products inspired by nature and backed by science. They are looking for a Content Strategist with passion for the creative product and creating compelling narratives across digital growth mediums. They will translate branding, messaging, and assets into creative that connect with the target...
-
Content Strategist
1 month ago
Boston, United States HireMinds Full timeOur client is a mission-driven company that has developed CPG products inspired by nature and backed by science. They are looking for a Content Strategist with passion for the creative product and creating compelling narratives across digital growth mediums. They will translate branding, messaging, and assets into creative that connect with the target...
-
Content Strategist
3 weeks ago
Boston, United States HireMinds Full timeOur client is a mission-driven company that has developed CPG products inspired by nature and backed by science. They are looking for a Content Strategist with passion for the creative product and creating compelling narratives across digital growth mediums. They will translate branding, messaging, and assets into creative that connect with the target...
-
Content Strategist
1 month ago
Boston, United States Fidelity TalentSource LLC Full timeContent Strategist Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Content Strategist to work in Boston, MA, Merrimack, NH, Smithfield, RI, or Westlake, TX. The Role As part of Fidelity’s Content Team, you will be a member of a customer-obsessed team that creates...
-
Content Strategist
3 weeks ago
Boston, United States Fidelity TalentSource LLC Full timeContent Strategist Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Content Strategist to work in Boston, MA, Merrimack, NH, Smithfield, RI, or Westlake, TX. The Role As part of Fidelity’s Content Team, you will be a member of a customer-obsessed team that creates...
-
Senior Content Strategist
1 week ago
Boston, Massachusetts, United States InsideHigherEd Full timeThe MGH Institute of Health Professions, the only degree-granting affiliate of Mass General Brigham, seeks an experienced Senior Content Strategist who will help increase awareness of the Institute's mission and place within the health care system and beyond.Reporting to the Chief Communications Officer (CCO), the Senior Content Strategist will be a highly...
-
Content Strategist
3 weeks ago
Boston, United States Fidelity TalentSource Full time**The Role** Do you love helping people make smarter choices and understand what affects their money? Fidelity Investments is looking for an experienced Content Production Senior Editor to help create and manage financial content in newsletters and on the Fidelity site. This role is part of the Content team, a group of writers, editors, publishers, and...
-
Content Strategist
3 weeks ago
Boston, Massachusetts, United States MBTA Full timeAt the Technology Innovation Department (TID), our mission is to apply modern principles of research, design, and technology to make our transit system easy for all riders to use. Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston. The MBTA Technology Innovation team is working to...
-
Content Strategist
3 weeks ago
Boston, United States MBTA Full timeAt the Technology Innovation Department (TID), our mission is to apply modern principles of research, design, and technology to make our transit system easy for all riders to use. Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston. The MBTA Technology Innovation team is working to...
-
Financial Strategist
2 months ago
Boston, Massachusetts, United States Federal Home Loan Bank of Boston Full timePosition Summary This role manages existing analytical resources, and develops new ones, to effectively support the utilization of the Bank's products. The Strategist contributes to the development of member-focused strategies and tactics, communicating directly to members or in collaboration with the member's relationship manager. The Strategist analyzes...
-
Content Strategist
3 weeks ago
Boston, United States Teikametrics Full timeABOUT THE ROLE Teikametrics seeks a prolific and talented content creator to join the Teikametrics Marketing Team. As a content manager, you will write and produce various projects, including blog posts, ebooks, and guides to expand our company’s digital footprint, awareness, subscribers, and leads. Responsibilities: Create compelling content that adds...
-
Content Strategist
3 weeks ago
Boston, United States Teikametrics Full timeABOUT THE ROLE Teikametrics seeks a prolific and talented content creator to join the Teikametrics Marketing Team. As a content manager, you will write and produce various projects, including blog posts, ebooks, and guides to expand our companys digital footprint, awareness, subscribers, and leads. Responsibilities: Create compelling content that adds value...
-
Content Strategist
1 month ago
Boston, Massachusetts, United States Teikametrics Full timeABOUT THE ROLETeikametrics seeks a prolific and talented content creator to join the Teikametrics Marketing Team. As a content manager, you will write and produce various projects, including blog posts, ebooks, and guides to expand our company's digital footprint, awareness, subscribers, and leads.Responsibilities:Create compelling content that adds value...
-
Content Strategist
3 weeks ago
Boston, Massachusetts, United States Teikametrics Full timeABOUT THE ROLETeikametrics seeks a prolific and talented content creator to join the Teikametrics Marketing Team. As a content manager, you will write and produce various projects, including blog posts, ebooks, and guides to expand our company's digital footprint, awareness, subscribers, and leads.Responsibilities:Create compelling content that adds value...
-
Social Strategist
2 weeks ago
Boston, United States McCann New York Full timeSOCIAL STRATEGIST Boston, MA Who We Are: We’re McCann New York. This is where, for over a century, three simple words have led the way: Truth Well Told. It’s our belief that consumer insights based in truth are crucial to building brands that last. We helped Coca-Cola teach the world to sing and Mastercard celebrate the things in life that are...
