Client Support

2 months ago


Philadelphia, United States WHIZZ Full time

Position: CSR Specialist/Receptionist

Location: Philadelphia, PA (On-site)

WHIZZ is a leading provider of innovative transportation solutions for delivery riders. We are currently seeking a highly motivated and customer-focused CSR Specialist/Receptionist to join our team in our Philadelphia, PA store. As a CSR Specialist/Receptionist at WHIZZ, you will play a key role in providing exceptional customer service and ensuring smooth operations at the front desk.

Responsibilities:

  • Welcome and greet visitors in a professional and friendly manner
  • Answer and direct phone calls with professionalism and courtesy
  • Manage the front desk area and maintain a neat and organized appearance
  • Assist customers with inquiries, providing prompt and accurate information
  • Handle incoming and outgoing mail, packages, and deliveries
  • Schedule and coordinate appointments and meetings
  • Support other departments with administrative tasks as needed
Requirements

Requirements:
  • Prior experience in a customer service or receptionist role
  • Excellent verbal and written communication skills
  • Strong organization and multitasking abilities
  • Proficiency in Microsoft Office Suite
  • Ability to work effectively in a fast-paced environment
  • Professional and courteous demeanor
  • Availability to work full-time on-site in Philadelphia, PA

Benefits

Perks and Benefits:

Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays.

Training Provided: We believe in empowering you to reach new heights.

Commute on Us: Make your daily journey smoother and cost-effective.

401(k) Retirement Plan: Invest in your future.

Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance.

Flexible 8-hour Shifts: Balance work and life seamlessly.

Ready to take the wheel of your career? Join us at Whizz and pedal towards success Apply today.

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