Senior Site Reliability Engineering Manager

1 week ago

Redmond, United States Microsoft Corporation Full time

Senior Site Reliability Engineering Manager - CTJ - Top Secret Overview: The Intelligent Conversation and Communications Cloud is the connective tissue that enables hundreds of scenarios in Office 365. The Office 365 team is looking for a Senior Site Reliability Engineering Manager to lead the delivery of this critical set of features in Office 365 government cloud offerings. In this role, you will combine your passion for quality, reliability, and creativity to drive evolution in the continuous delivery of the services that power everything from calling, to message delivery, to presence. You'll also bring your customer focus to ensure that outcomes delight our customers and empower them to do more. Office 365 is at the center of Microsoft's cloud first, devices first strategy as it brings together cloud versions of our most trusted communication and collaboration products like Exchange, SharePoint, and Teams with our cross-platform desktop suites and mobile apps. The Office 365 Enterprise Cloud team works with Microsoft's largest enterprise and government customers to deliver features that meet their specific needs and enable cloud adoption. As you would expect, our customers have the highest expectations for feature quality, security, reliability, availability, and performance. The Site Reliability Engineering (SRE) team provides leadership, direction, and accountability for application architecture, system design, and end-to-end implementation. As a Senior SRE Manager, you build and develop a team to identify and deliver software improvements using experience in software development, complexity analysis, and scalable system design. Collaboration skills will be required to work closely with other engineering teams to ensure services/systems are highly stable and performant, meeting the expectations of our government customers and users. The right candidate for this job is: Passionate about distributed systems and working with highly scalable services. Gains fulfillment developing others and building a positive and collaborative team culture. Enjoys new technological challenges and is motivated to solve them. Excited about making better software and continuously improving the development, integration, and deployment processes. Smart, highly motivated, self-starter who thrives in a bottoms-up, fast-paced, highly technical environment. Effective collaborator, experienced in creating technical partnerships across teams. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities: Provide deep technical leadership to a team of highly passionate and skilled engineers. Recruit, on-board, and grow a team of Software Engineers focused on Site Reliability. Build, run and improve critical public-sector service environments. Coordinate planning and execution with internal engineering teams, business partners, and technical leaders across the division. Own deployment, availability, reliability, performance, and customer escalation targets for these environments across multiple services. Proactively identify and reduce issues through design, testing, and implementation of software-based solutions. Uphold high organizational standards of great employee and team satisfaction. Embody our Culture and Values. #J-18808-Ljbffr

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