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Senior Property Manager
2 months ago
Daniel Owen are currently seeking a highly organised and proactive Senior Property Manager within the London area.
Key Responsibilities:
Tenancy Progression: Oversee tenancy progressions, ensuring all pre-tenancy requirements are met.
Pre-Tenancy Arrangements: Coordinate safety certifications, cleaning, inventories, and any other pre-tenancy preparations.
Property Walk-Through: Conduct first-day walk-throughs with tenants to ensure readiness.
Financial and Documentation Checks: Verify receipt of initial payments and completion of required documentation before key release.
Customer Service: Serve as the primary contact for landlords and tenants, ensuring excellent communication and service.
Maintenance Management: Address maintenance issues promptly via Fixflo, adhering to SLA guidelines.
Safety Compliance: Organiserenewals for gas and electrical safety certificates, EPCs, and ensure alarm compliance.
Invoice Processing: Approve maintenance invoices within 48 hours of receipt.
Property Inspections: Perform mid-term inspections, report findings to landlords, and resolve any issues.
Compliance: Ensure landlords and tenants meet all statutory and contractual obligations.
Tenancy Renewals: Facilitate tenancy renewals, including rent adjustments and agreement of new terms.
Notice Management: Handle tenant notices and prepare landlord notices as needed.
End-of-Tenancy Procedures: Conduct check-out inspections and manage the deposit return process, including any necessary disputes.
Office Assistance: Welcome office visitors and assist with inquiries.
Legislation Knowledge: Stay updated on lettings legislation and ensure compliance.
Data Management: Maintain accurate data entry and update any missing information.Requirements:
Professional appearance and approach.
Strong communication skills.
Commitment to exceptional customer service.
Team player mentality.
Ability to work under pressure and solve problems effectively.
Organised and systematic, with the ability to prioritise tasks.
Discretion and confidentiality.
Attention to detail and accuracy.
Ability to work efficiently in a fast-paced environment.
Proficiency in IT systems, particularly Reapit software.
Minimum 2-3 years of experience in a similar role.If you are interested in this position and feel you are suitable for the job, feel free to contact the London Office.
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