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Property Management Associate
1 month ago
Job Purpose
The Property Management Associate (PMA) will be primarily responsible for property-level operations and financial matters for a diverse portfolio of properties across the United States. Collaborating with third-party property managers (3PM) in various markets, the Associate reports directly to senior PMA and VP of Operations. Additionally, they work closely with Asset Managers, a Regional Director and Accounting team, to foster client relationships, maintain property upkeep and ensure accurate accounting records for certain revenue and expense items.
Duties and Responsibilities
- Serve as the primary point of contact between tenants and third-party property managers (3PM) fostering strong relationships to address inquiries and resolve any issues related to tenant account management and property operations.
- Oversee all 3PMs involved in property operations, including daily tasks, tenant relations, lease management, maintenance coordination, financial oversight, inspection reporting and compliance.
- Collaborate with 3PMs to develop and review annual budgets, recovery pools, lease assumptions, non-recurring property expenses and monthly accruals for operational accounts (CAM). In the absence of a third-party manager, PMA to prepare monthly CAM expense accruals.
- Manage account payable and account receivable systems, handling tasks such as invoice indexing, approval, vendor setup, general ledger adjustments and collections outreach.
- Handle property-level utility and telecommunications accounts.
- Prepare quarterly variance reports and financial reviews from MRI, involving third-party managers as necessary for GL adjustments and recommendations to changes related to tenant escrows. Assist Regional and Asset Managers with these reviews.
- Generating and delivery of year end tenant reconciliations while addressing tenant-related financial questions.
- Support Capital projects by creating amortization schedules and invoice reviews.
- Calculate tenant utility billbacks and handle tenant-specific billbacks (if not managed by 3PM).
- Coordinate with Ryan Tax Services to ensure timely payment of real estate taxes and provide financial information for appeals. Collaborate with Ryan on various tax filings.
- Assist with the onboarding process for new acquisitions, new property managers and new leases/tenants, while also assisting with the disposition process.
- Ad hoc projects as assigned.
Qualifications
- Bachelor’s degree
- 3+ years of commercial real estate experience
- Working knowledge of accounting processes with focus on accrual and reconciliations.
- Experience with the AVID, QuickBase, and MRI software packages.
- Extensive knowledge of Excel.
- Ability to read and interpret lease language.
- Good interpersonal, oral, and written communication skills.
- Ability to work independently and meet deadlines.
- Highly detail oriented.
- Team player who possesses strong analytical and problem-solving abilities.
Working Conditions
Position does not require special working conditions. Employee works in an office setting as well as remotely utilizing a laptop provided by company.
Direct Reports
Position has no direct managerial responsibilities.
STAG has a strong commitment to equal opportunity in the workplace and believes in treating people with dignity and providing equal employment and advancement opportunities for all.
We encourage candidates who substantially, but not precisely match the job specifications to apply. Interested candidates should send their resume when applying for this position.
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