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Front Desk Representative

1 month ago


Annapolis, United States Gastro Health Full time

Gastro Health is seeking a Full-Time Front Desk Representative to join our team

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers:

A great work/life balance No weekends or evenings – Monday thru Friday Paid holidays and paid time off Rapidly growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Greet patients in a pleasant and timely manner. Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, drivers license or equivalent ID, & maintain insurance information. Verify registration forms are complete & obtain referring physician & primary physician information. Ensure patient has current referral on date of service. Obtain referral if necessary. Verify insurance benefits and eligibility prior to office visits & procedures. Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected. Ensure time-of-service batch is balanced and closed daily. Research & assist patients with questions regarding balances including collecting applicable payments. Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards. Other duties as assigned. Minimum requirements: High school diploma 2+ years experience in medical practice or similar setting Bilingual (Spanish) Required eClinicalWorks (eCW) experience desired

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