Pediatric Urgent Care-Front Desk Associate

4 months ago

Annapolis, United States PM Pediatric Care Full time

It's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business.SummaryThe Front Desk Associate role is an opportunity for the right candidate to apply his or her professional and personal skills by engaging with families to provide a welcoming, First-class Experience. In addition to being organized and able to multi-task, this role requires a responsible dynamic individual to carry out all front desk functions and manage administrative tasks for the medical team aligning with the mission, vision, values, and culture of PM.DescriptionTo perform this job successfully and provide our families with a First-class Experience that is Efficient and Accurate, an individual must be able to carry out each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Greets families professionally both in person and on the phone.Answers patient/family questions to the best of his or her ability and/or seeks clarification and instruction when neededAccesses empathy and active listening in difficult interpersonal situationsSupports patient care quality initiatives as directedCoordinates escalations and urgent issues to ensure timely and complete resolutionsCollaborates and communicates with site leadership to facilitate management of complex patient issuesEmploys PM Pediatric Care's Core values to help patients, families, and other team members navigate PM systems before, during, and after a visitMonitors and manages patient flow throughout the waiting and registration process including assisting families with initiating the self-registration processIs in alignment with all distributed education to keep current on workflows, responsibilities, and technologyRegisters all patients and maintains accurate and complete patient accounts by obtaining, recording, and updating demographics, insurance, and financial information while maintaining HIPAA complianceManages and acts upon all incoming patient documents, mail and correspondence utilizing proper documentation and storageMaintains confidentiality and privacy of all patient accounts and adheres to all HIPAA guidelinesPerforms opening and closing duties including but not limited to organizing, stocking, sanitizing, and reconcilingExecutes other duties as assignedQualificationsTeam player that can function independently in a fast-paced environmentIntermediate skills with Microsoft Office Suite.Ability to work flexible work schedules based on office needs. At times, it may require travel to another site within reasonExcellent customer service and telephone skillsStrong verbal and written communication skillsProfessional and friendly demeanorQuality focused and detail orientedAbility to calculate simple figures such as adding up receipts, counting cash drawers or subtracting to give change.Outstanding time management, organizational, and critical thinking skillsSuperior situational awareness and ability to successfully react to urgent situationsPrior experience in a healthcare environment and knowledge of medical insurance preferredSocially perceptive and ability to relate to children and how they interact with their familiesComfortability with routinely shifting demandsNavigate multiple computer systemsPrior Front Desk, concierge, customer service or other hospitality experience preferred.High school diploma or GEDIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with usEEO StatementPM Pediatric Care is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status or any other characteristic protected by law.

  • Front Desk Associate

    4 weeks ago

    Annapolis, United States Leigh Family and Cosmetic Dentistry Full time $18 - $22

    Job DescriptionJob DescriptionLeigh Family Dentistry is seeking a full time front desk associate for our well established practice. As a front desk associate you would be the first point of contact with our patients. The position requires a positive attitude with excellent organization and communication skills. Someone who pays great attention to detail and...

  • Front Desk Associate

    3 months ago

    Annapolis, United States Anne Arundel Urology PA Full time

    Job DescriptionJob DescriptionDescription:Anne Arundel Urology is currently looking for Front Desk Patient Experience Ambassadors for our offices in Annapolis, Bowie, Glen Burnie, Greenbelt and Odenton.The primary focus of this role is to provide exceptional customer service by creating a trusting and positive relationship with patients, colleagues, and our...

  • Front Desk

    3 months ago

    Annapolis, United States Retro Fitness - Annapolis Full time

    Job DescriptionJob DescriptionRetro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1...

  • Front Desk Associate

    7 days ago

    Annapolis Junction, United States Commander, Navy Installations Part time

    Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions....

  • Hotel Front Desk Manager

    3 weeks ago

    Annapolis, United States DoubleTree by Hilton Hotel Annapolis Full time

    Description Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We're hiring a hotel front desk manager to lead our already fantastic team. You'll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary....

  • Hotel Front Desk Manager

    3 weeks ago

    Annapolis, United States DoubleTree by Hilton Hotel Annapolis Full time

    Job DescriptionJob DescriptionAre you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services...

  • Front Desk Agent

    4 weeks ago

    Annapolis, United States HEI Hotels & Resorts Full time

    Assist guests with arrival and departure from hotel, while providing positive guests experiences. Sign-on Bonus $300 after 90 days of hire. Responsibilities Greet customers immediately with a friendly and sincere welcome. Use a positive and clear spe Front Desk, Agent, Computer, Hotel

  • Front Office Associate

    1 week ago

    Annapolis, Maryland, United States Annapolis Town Center Full time

    Job Overview:We are seeking a dedicated individual to join our team as a Front Desk Receptionist. This role is essential in providing excellent customer service and ensuring a welcoming atmosphere for all visitors.Key Responsibilities:Utilize computer skills effectively to manage front desk operations.Demonstrate flexibility in working hours to accommodate...

  • Dental Front Desk

    1 month ago

    Annapolis, United States EL CHAMBERS PA Full time

    Job DescriptionJob DescriptionWe are looking for a personable front desk receptionist for our family-centered dental office. We are a small office located in the heart of Annapolis. Some dental experience is ideal. Looking for someone who has good communication skills, is realizable, and has a team player attitude.Responsibilities:Under the supervision of...

  • Front Desk Coordinator

    2 days ago

    Annapolis, Maryland, United States Anne Arundel Dermatology Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team at Anne Arundel Dermatology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Greet patients in a professional and welcoming...

  • Front Desk Representative

    3 months ago

    Annapolis, United States Gastro Health Full time

    Gastro Health is seeking a Full-Time Front Desk Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off...

  • Front Desk Receptionist

    20 hours ago

    Annapolis, United States GOLDLEAF Full time

    Job DescriptionJob DescriptionJob Title: Front Desk ReceptionistLocation: AnnapolisJob Type: Full-timePay: $20.00 per hourOnly apply if you are available to work full time and have open availabilityBenefits:Medical, Dental, VisionVoluntary Short-Term DisabilityVoluntary Long-Term DisabilityVoluntary Life InsuranceHSAZayZoon (Early access to earned wages)Job...

  • Front Desk Receptionist

    2 months ago

    Annapolis, United States Anne Arundel Dermatology Full time

    Overview: At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother. Patient First | Caring | Accountability | Trust | One Team | Growth Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel...

  • Front Office

    4 weeks ago

    Annapolis, United States Covenant Surgical Partners Full time

    The Front Desk Associate provides clerical, administrative and billing support on a daily basis from their designated location under the supervision of the Center Operations Manager. The employee will adhere to and comply with the Covenant Code of Co Operations Manager, Office, Healthcare, Business Services, Patient, Insurance

  • Front Desk Receptionist

    3 months ago

    Annapolis, United States Hair Club Full time

    ** Front Desk Receptionist - Annapolis** **Job Category****:** Field- Administrative **Requisition Number****:** CLIEN002406 Showing 1 location **Job Details** **Description** **A Day in the Life of a Client Service Coordinator :** You'll be responsible for the center's administrative and office support functions along with any activities: * Facilitating new...

  • Front Office

    4 weeks ago

    Annapolis, United States Covenant Physician Partners Full time

    Anne Arundel Gastroenterology Associates, a Covenant Physician Partner, located in Annapolis, Maryland is looking for a Fulltime Front Desk Associateto join our talented and growing team. About the Opportunity Anne Arundel Gastroenterology Associates (AAGA) is one of the top surgical centers in the country. This role entails working with compassionate,...

  • Front Office

    2 weeks ago

    Annapolis, United States Covenant Physician Partners Full time

    Anne Arundel Gastroenterology Associates, a Covenant Physician Partner, located in Annapolis, Maryland is looking for a Fulltime Front Desk Associate to join our talented and growing team. About the Opportunity Anne Arundel Gastroenterology Associates (AAGA) is one of the top surgical centers in the country. This role entails working with compassionate,...

  • Front Desk Greeter/ Coordinator

    3 days ago

    Annapolis, United States Paul Mitchell Schools Full time

    Job DescriptionJob DescriptionTemple Annapolis a Paul Mitchell Partner School is seeking a full time and/or part time qualified Service Desk Coordinator to join our team! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment...

  • Front Desk Greeter/ Coordinator

    1 month ago

    Annapolis, United States Paul Mitchell Schools Full time

    Job DescriptionJob DescriptionTemple Annapolis a Paul Mitchell Partner School is seeking a full time and/or part time qualified Service Desk Coordinator to join our team! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment...

  • Customer Service Associate

    5 days ago

    Annapolis, Maryland, United States Annapolis Town Center Full time

    Job Overview:We are seeking a dedicated Front Desk Receptionist to join our team at Annapolis Town Center. This role is essential in providing exceptional service to our guests and ensuring smooth operations at the front desk.Key Responsibilities:Proficient Computer Skills: Utilize various software and systems to manage guest inquiries and bookings...