Patron Experience Specialist
9 hours ago
Kenton County Public Library is seeking a full-time Patron Experience Specialist. Under the direction of the Patron Experience Librarian II they will inspire discovery through the collection and spaces. The Patron Experience Specialist will staff the public services desks in all departments. Schedule is varied and includes evenings, weekends and out of library hours.
Responsibilities:
- Maintains a collection that is active and engaging.
- Works to ensure environments and collection meet the diverse needs of library patrons.
- Creates displays, participatory experiences (including photo ops and thematic decor) and reading lists to promote materials in the collection and programs.
- Stays aware of trends regarding new titles, popular areas, and upcoming demand.
- Utilizes statistics to make data-driven decisions.
- Takes the lead on projects, exercises independent judgment and initiative.
- May orient, train, assign, and check the work of other staff members or volunteers.
- Will integrate patron-focused thinking and practices into our services and environments.
- Demonstrates effective public service skills, and an understanding of public library operations. Supports "patron first" practices.
- Provides accurate informational and directional assistance to patron inquiries; staffs all public services desks in all departments.
- Will act as Staff-in-Charge in the absence of Branch and Division Managers.
- Must be able to enforce the Code of Conduct, Internet Use, Safe Child, and other similar policies in a proactive, impartial manner.
- Other duties as assigned.
- Bachelor's Degree and library/bookstore experience or equivalent.
- Excellent communications/public relations skills along with strong service orientation.
- Interpersonal skills to work effectively with public, coworkers, presenters, and vendors.
- Positivity and professionalism.
- Demonstrated ability to work in a team environment.
- Sense of humor and fun; flexibility and willingness to embrace change and innovation.
- Ability to define and solve problems; be able to work alone or within groups; have awareness of community resources and contacts; and be highly self-motivated.
- Knowledge and familiarity with computers and new technology.
- Experience with Canva, MS Office, electronic databases and resources, and eBooks.
- Ability to obtain and maintain certification through the Kentucky State Board for the Certification of Librarians.
- Requires ability to respond to patron complaints and handle difficult situations involving patrons and staff.
- Must be able to sit, stand, bend, kneel, reach and retrieve items weighing 20-30 lbs.; must be able to lift 30 lbs. and push or pull book trucks weighing 100 lbs.
Salary range: Dependent on qualifications and experience, minimum $19.00/hour.
Contact: If you have the qualifications for this position, apply at
The Kenton County Public Library is an equal opportunity employer.
-
Aquatic Center Safety Specialist
4 days ago
Erlanger, Kentucky, United States Kenton Lands, LLC Full timeJob SummaryThe Aquatic Center Safety Specialist is responsible for ensuring the safety of facility patrons by preventing and responding to emergencies. This role also involves enforcing all aquatic center policies, rules, and regulations.Key ResponsibilitiesPrevent and respond to emergencies in a timely and effective mannerEnforce all aquatic center...
-
Library Assistant
6 days ago
Erlanger, Kentucky, United States Kenton County Public Library Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Library Associate to join our team at the Kenton County Public Library. As a key member of our staff, you will play a vital role in providing exceptional service to our patrons, assisting with circulation, reference, and readers advisory, and contributing to a welcoming and inclusive...
-
Library Services Associate
4 weeks ago
Erlanger, Kentucky, United States Kenton County Public Library Full timeJob OverviewKenton County Public Library is looking for a dedicated full-time Library Services Associate to provide assistance to patrons with inquiries and support them with fundamental circulation, reference, and reading recommendations while delivering exceptional customer service. This role offers $13.00/hr and includes benefits such as sick, vacation,...
-
Library Associate
10 hours ago
Erlanger, United States Kenton County Public Library Full timeKenton County Public Library is seeking to hire a full-time Library Associate to answer patrons' questions and assist them with basic circulation, reference, and readers advisory all while providing excellent customer service. This position offers $13.00/hr plus our full-time staff accrues sick, vacation, personal, and holiday time. Benefits include health...
-
Serve Staff
4 months ago
Erlanger, United States Kenton Lands, LLC Full timeJob DescriptionJob DescriptionDescription:JOB SUMMARYThe Head Server is the lead person on waiting on members and delivering their food. They are dedicated to exceptional customer service and are the prime staff person in coordinating others on staff to insure that patrons walk away completely satisfied with their experience.ESSENTIAL DUTIES AND...
-
Career Navigator
7 days ago
Erlanger, Kentucky, United States Kenton County Public Library Full timeJob SummaryThis role is part of a team that aims to provide guidance on career exploration and tools to uncover pathways to employment and career success. The Career Navigator will assist Library patrons identifying as job seekers/career changers with accessing KCPL Job Search Central tools, community resources, and local labor market information.Key...
-
Accounting Specialist
3 days ago
Erlanger, Kentucky, United States Vaco Full timeJob Title: Accounting SpecialistWe are seeking an experienced Accounting Specialist to join our team at Vaco. As an Accounting Specialist, you will be responsible for performing a variety of accounting tasks, including reviewing invoices, maintaining vendor relationships, and ensuring accurate financial reporting.Responsibilities:Financial Operations: Review...
-
Warehouse Operations Specialist
2 weeks ago
Erlanger, Kentucky, United States Newly Weds Foods Full time{"Job Title": "Warehouse Operations Specialist", "Job Summary": "We are seeking a skilled Warehouse Operations Specialist to join our team at Newly Weds Foods. As a key member of our warehouse team, you will be responsible for ensuring the efficient movement of products and materials throughout our facility.Responsibilities:* Operate a sit-down forklift to...
-
Warehouse Operations Specialist
2 weeks ago
Erlanger, Kentucky, United States Newly Weds Foods Full time{"Job Title": "Warehouse Operations Specialist", "Job Summary": "We are seeking a skilled Warehouse Operations Specialist to join our team at Newly Weds Foods. As a key member of our warehouse team, you will be responsible for ensuring the efficient movement of products and materials throughout our facility.Responsibilities:* Operate a sit-down forklift to...
-
Logistics and Assembly Specialist
4 weeks ago
Erlanger, Kentucky, United States free-classifieds-usa Full timeLogistics and Assembly SpecialistCompensation: $18.50 per hourCompany OverviewPeopleReady is a leader in providing staffing solutions across various industries, specializing in connecting individuals with employment opportunities. With nearly 30 years of experience, we excel in matching skilled workers with businesses in need.Position OverviewThe role of a...
-
Collections Specialist
5 days ago
Erlanger, Kentucky, United States Vaco Full timeOverviewVaco is seeking a highly motivated and detail-oriented Collections Specialist to join our team in Erlanger, KY. As a Collections Specialist, you will be responsible for communicating directly with customers to collect and resolve outstanding balances. This role requires strong customer service skills, attention to detail, patience, and...
-
Accounting Specialist
1 week ago
Erlanger, Kentucky, United States Vaco Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Accounting Specialist to join our team at Vaco. As an Accounting Specialist, you will be responsible for reviewing all invoices for appropriate documentation and approval prior to payment, ensuring vendor maintenance is up to date, and reconciling vendor statements. You will also assist in...
-
Facilities Maintenance Specialist
1 week ago
Erlanger, Kentucky, United States GDI Integrated Facility Services Full timeFacilities Maintenance SpecialistGDI Integrated Facility Services is a leading provider of integrated facility maintenance services to the United States and Canada. Our team of over 30,000 professionals is dedicated to delivering exceptional results and exceeding customer expectations.Job SummaryWe are seeking a highly motivated and detail-oriented...
-
Accounting Specialist
4 days ago
Erlanger, Kentucky, United States Virtual Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Accounting Specialist to join our team at Virtual. As an Accounting Specialist, you will be responsible for processing journal entries and cash applications for Accounts Payable and Accounts Receivable, verifying vendor accounts, and resolving purchase order, invoice, or payment discrepancies.Key...
-
Accounting Specialist
1 week ago
Erlanger, Kentucky, United States Virtual Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Accounting Specialist to join our team at Virtual. As an Accounting Specialist, you will be responsible for processing journal entries and cash applications for Accounts Payable and Accounts Receivable, verifying vendor accounts, and resolving purchase order, invoice, or payment discrepancies.Key...
-
Customer Service Representative
3 weeks ago
Erlanger, Kentucky, United States SP Plus Corporation Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Parking Services Associate at SP Plus Corporation.Key ResponsibilitiesProvide exceptional customer service to ensure a positive experience for all patrons.Assist customers with parking services, including making payments and facilitating the flow of traffic...
-
Regulatory Compliance Specialist
3 weeks ago
Erlanger, Kentucky, United States ADM Full timeJob Description**Regulatory Specialist Role**The Regulatory Specialist will provide regulatory expertise to support the overall business strategy of ADM, both internally and externally. This involves regular communication with various stakeholders, including R&D, logistics, sales, vendors, and customers, to support business growth and productivity.Main...
-
Pediatric Care Specialist
2 weeks ago
Erlanger, Kentucky, United States The Kidz Club Full timePediatric Care Specialist OpportunityWe are seeking a dedicated and compassionate Pediatric Care Specialist to join our team at The Kidz Club. As a key member of our multidisciplinary care team, you will provide high-quality, patient-centered care to children with medical complexities.Responsibilities:Provide direct client care, including personal care and...
-
Accounting Specialist
2 weeks ago
Erlanger, Kentucky, United States Virtual Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Accounting Specialist to join our team at Virtual. As an Accounting Specialist, you will be responsible for processing journal entries and cash applications for Accounts Payable and Accounts Receivable, verifying vendor accounts, and resolving purchase order, invoice, or payment discrepancies.Key...
-
Pediatric Care Specialist
3 weeks ago
Erlanger, Kentucky, United States The Kidz Club Full timeJob DescriptionJob Summary:The Kidz Club is seeking a highly skilled and compassionate Pediatric Care Specialist to join our team. As a Pediatric Care Specialist, you will provide direct care to children with medical complexities, ages birth to under 21, in a multidisciplinary setting.Key Responsibilities:Provide holistic care to children, including...