Library Services Associate
1 week ago
Kenton County Public Library is looking for a dedicated full-time Library Services Associate to provide assistance to patrons with inquiries and support them with fundamental circulation, reference, and reading recommendations while delivering exceptional customer service. This role offers $13.00/hr and includes benefits such as sick, vacation, personal, and holiday time. Health insurance is also provided, along with tuition assistance for all employees.
ABOUT KENTON COUNTY PUBLIC LIBRARY
The Kenton County Public Library is committed to serving our community by fostering lifelong readers and learners and sparking creativity through a diverse range of resources and services. We facilitate connections to the digital world, educate about our community's history, and provide inviting, safe spaces for individuals to gather or work independently.
A DAY IN THE LIFE AS A LIBRARY SERVICES ASSOCIATE
As a Library Services Associate, you thrive on engaging with individuals and easily forge personal connections, ensuring that every visitor feels valued. You assist patrons of all ages with basic circulation, reference, and reading guidance at various service points, including the drive-thru window. When patrons seek information, help with resources, or need assistance with locating materials or using equipment, you are eager to provide support and ensure a positive experience. You also handle library card applications and inform new cardholders about essential library benefits and services.
You embrace challenges as they arise and consistently deliver outstanding customer service. Your cheerful and approachable demeanor shines through in all interactions, making our library a welcoming place for patrons. With a variety of tasks available, you will always find something engaging to do. Your passion for books and enjoyment of daily interactions with people make this role fulfilling.
QUALIFICATIONS
- High school diploma or equivalent
- Experience in customer service
- Basic computer proficiency
- Physical ability to bend, kneel, and reach for library materials
- Capability to lift items weighing 20-30 lbs and maneuver book trucks or bins weighing up to 100 lbs
A bachelor's degree is preferred but not mandatory.
WORK SCHEDULE
This is a full-time position requiring a 40-hour workweek, with a schedule that may include evenings and weekends.
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