Pet Center Manager

2 weeks ago


Madison, United States Fogelman Full time

Fogelman is a nationally recognized leader in the multi-family industry. We are proud to have received several outstanding awards - #1 Best Place to Work in Multifamily, Top 50 Multifamily Property Management Firms, & Top 50 fastest growing companies, to name a few. It's our company culture that makes the difference - a fun, family atmosphere with exceptional pay and recognition of our associates through appreciation events and individual awards. You will love working at Fogelman

Livano Town Madison Apartments is hiring a Pet Center Manager for this premier amenity

If you love pets, developing resident relations within a community and caring for a pet's personal needs, we would love to have you apply for this position at our new Pet Center. The Pet Center Manager's responsibilities include supervising employees in performance of duties, care of boarding and daycare pets (dogs & cats), front desk reception duties, performing cleaning and sanitization protocols, supply ordering, coordination with property manager and overall resident satisfaction. The Pet Center Manager is a working manager position, this individual will be asked to lead by example.

PET CENTER MANAGER JOB RESPONSIBILITIES:

Manages facility and personnel ensuring client and animal care services are provided in compliance with company proceduresMonitors overall Pet Center performanceHire, train, motivates and maintains employee training programs in coordination with Livano Pet Center and employment policiesEnsures resources, tools, structures and systems are in place for business operationsEmploys and maintains operating procedures for assigned service areasMonitors employee performance related to execution of service to expectationsIdentifies slow periods and/or downturns and coordinates with marketing to feature service and turn around performanceHandles client service issue escalations in a manner that maintains company's reputationCreate employee schedules and ensure proper staffing levelsResolves human resource conflicts as neededIs thoroughly familiar with all systems and proceduresUpholds the image of Livano Pet Center at all timesPerforms assigned bookkeeping/reporting duties for the businessDelegates responsibilities and makes sure delegated tasks are accomplishedCovers all shifts for personnel shortagesChecks that all employee members arrive on time, properly attired and groomed and ready to workPractices leadership by exampleReports to Property Manager

EXPERIENCE

3 - 5 years retail sales experience (preferably in a managerial or supervisory role).Good working knowledge of the pet industryExperienced ordering supplies, budgeting and has a good understanding of financialsHiring and Training staffSuperb Customer Service skillsCares for animalsOutgoing, personable & good communication skills

Fogelman is a drug free workplace and Equal Opportunity Employer. Offers are contingent upon the successful completion of the pre-employment process which may include criminal background, motor vehicle reporting, drug testing, and reference checks.

Other detailsPay Type HourlyJob Start Date Monday, April 15, 2024

Apply Now #J-18808-Ljbffr



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