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Luxury Jewelry Customer Service Professional

3 months ago

Burlington, United States Long's Jewelers Full time

Responsibilities include but are not limited to:

  • Efficiently operate the stores office according to all policies and procedures.
  • Providing outstanding customer service at all times.
  • Processing customer transactions.
  • Balance store closing and nightly paperwork.
  • Processing orders, sales and transfers of merchandise.
  • Handling incoming phone calls and responding to general inquiries.
  • Evaluate and document condition of customers merchandise for repair.
  • Inspect merchandise and completed repair for quality control standards.
  • Knowledge of ASC operating system a plus.

Individuals must be able to multi-task and be detailed and number oriented. Teamwork and support for all areas of the store is a must.

Longs offers a comprehensive benefits package for full-time employees including medical, dental, life insurance, short and long-term disability, 401(k) and flexible spending, as well as a generous employee discount. Longs Jewelers is an Equal Opportunity Employer.

This position is posted for our Burlington and Braintree locations.

Please send resume and cover letter to: HR@longsjewelers.com