Internal Care Coordinator

2 weeks ago


San Diego, United States Comfort Keepers Full time

Job Description Job Description Are you a TEAM player? A great communicator? Organized & Efficient? Are you looking for a positive environment where you can learn and grow? If this sounds like you and you have scheduling and office experience, we are looking for youComfort Keepers is the premier provider of in-home care services and is a rapidly growing organization. Customer service is at the heart of what we do and strive to ensure that our Clients and Caregivers always have a positive experienceComfort Keepers mission is to provide our clients with the highest level of quality of life that is achievable. We are committed to providing the highest quality of care in the most professional manner possible. We are an independently owned and operated franchise business with over 500 offices internationally.Essential Functions:Responsible for scheduling home visitsResponsible in managing the ongoing details of coordination including problem resolution, up selling, quality assurance, anticipating needs, advising families, directing field staff, and following up after new field staff is assigned.Responsible for attending weekly staff meetings with your teamCoordinates care with the CCA, ECC, family members, and other care providers.Tracks, scrutinizes and processes all daily care logs, and audio notes on a weekly basisResolves scheduling challengesParticipates in on-call rotation. While on-call, handles all client, caregiver, and scheduling issues that occur.Completes special projects as assigned.Qualifications:Two years scheduling experience and/or training; or equivalent combination of education and experience. Knowledge of scheduling in-home care and/or health care a must.As we are sometimes working with hearing impaired Clients, excellent command of the English language is requiredRequires proficiency in word processing and computer skills (Office, Excel, Word, Outlook, Internet)Associates degree preferredBenefits:Full Benefits: Health Insurance, Dental and Vision Plans AvailableCompetitive Pay401kPaid Time OffHands on TrainingFriendly, Respectful and Supportive StaffWorking Environment:Office Environment, non-remoteSunday - ThursdayOn Call 2-3 nights per week.Salary: DOEThis job description is not intended to be all-inclusive. The employee will be expected to perform other reasonable related duties as assigned.For immediate consideration, submit your resume to recruiter195@comfortkeepers.com todayPowered by JazzHROAZTblIIZM#J-18808-Ljbffr

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