Client Care Coordinator

3 weeks ago


San Diego, United States Aloha Senior Home Care Full time

**Description**:
Aloha Senior Home Care is seeking a dedicated Client Coordinator to join our team. This pivotal role focuses on maintaining and enhancing client relationships through regular check-ins, home visits, and comprehensive follow-ups. You will be responsible for assessing and admitting new and prospective clients, advocating on their behalf, and ensuring a high level of satisfaction through continuous engagement and feedback collection.

**Responsibilities**:

- Maintain and enhance relationships with clients through regular communication and home visits.
- Assess and admit new clients, ensuring a smooth integration into our care system.
- Advocate for client needs within the organization to ensure high-quality care.
- Collaborate closely with caregivers, providing supervision and training as necessary.
- Conduct home visits to ensure caregivers are implementing care plans effectively.
- Collect and analyze feedback from clients to improve services.

**Requirements**:

- Preferred qualifications: RN, LVN, or CNA certification.
- Proven experience in a medical or caregiving background.
- Excellent interpersonal and communication skills.
- Ability to drive and conduct home visits as needed.
- Strong organizational skills and the ability to work both independently and as part of a team.

**Work Environment**:
This is a hybrid role requiring flexibility to work from home, in the office, and on-site during client and caregiver visits.

**Job Type**: Part-time

Pay: $24.00 - $33.70 per hour

Expected hours: 12 - 20 per week

**Benefits**:

- 401(k)
- Flexible schedule
- Opportunities for advancement
- Paid sick time

Schedule:

- Day shift
- Weekends as needed

Work setting:

- Hybrid work
- Outpatient

**Experience**:

- Customer service: 3 years (preferred)

Ability to Commute:

- San Diego, CA 92123 (required)

Ability to Relocate:

- San Diego, CA 92123: Relocate before starting work (required)

Work Location: Hybrid remote in San Diego, CA 92123



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