Service Coordinator

22 hours ago

Clifton Park, United States Milton CAT Full time
Service Coordinator Job Locations US-NY-Clifton Park ID 2024-5300 Category Office and Administrative Support Type Full-Time (FT) Overview

Milton CAT is seeking an experienced Service Support person, responsible for providing backup for scheduling, communication and support for service and problem solving. A tremendous emphasis is placed on follow through and a positive attitude. Your ability to work effectively under pressure is a must.

Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs We offer excellent benefits and supply you with the tools you need to maximize your potential.

Pay Range: Starting pay range is $26.44-$31.25 per hour based on experience.

Benefits include:

  • Paid Time Off + 8 company paid holidays
  • Medical, Dental and Vision insurance options for Employee and Family
  • Disability & Life Insurance Packages
  • Competitive Retirement Plan
  • Tuition Reimbursement - available to FT employees with 1 year+ of service
  • Additional supplemental offerings and discount programs
  • Employee Referral Program
Responsibilities
  • Answer phones and receive requests for service and quotes.
  • Confirm with customer scheduling of work.
  • Assist in the scheduling, routing and assigning work to service technicians.
  • Opens and update invoices, work orders as needed.
  • Order parts as required for both service shop and field service calls.
  • Assist with incremental repair quotes.
  • Assists in timecard entries.
  • Passes on lead for work to other departments.
  • Coordinates with the CSA Department to meet their needs.
  • Flexible to work after hours when needed to meet customer needs.
  • Maintain confidentiality relative to pricing, promotion, distribution, inventory, customer lists and financial reports.
  • Large emphasis on supporting supervisors from all departments in timely closing of service calls.
  • Cover absences in other positions within the Service department as needed.
Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.

  • High school diploma or (GED) equivalent, with college or trade school preferred.
  • Proficient in the use of a computer and related software (Word, Excel, etc.).
  • Strong written and verbal communication skills.
  • Strong problem solving skills and be detailed oriented with a high level of accuracy.
  • Basic math skills.
  • Ability to perform duties with a sense of urgency, exceeding customer expectations.
  • Ability to work with minimal supervision.
  • Excellent organizational skills.
  • Must be able to work in a dynamic, fast paced service environment.

This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties.

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

  • Service Coordinator

    3 weeks ago

    Villa Park, United States Coker Service Inc. Full time

    Job Title: SchedulerAt Coker Service Inc., we are seeking a highly organized and detail-oriented Scheduler to join our team. As a Scheduler, you will play a critical role in ensuring the efficient allocation of our service technicians to meet customer demands.Key Responsibilities:Schedule Technicians: Plan and coordinate the schedules of our service...

  • Service Schedule Coordinator

    1 month ago

    Villa Park, United States Coker Service Inc. Full time

    Service Schedule Coordinator **Job Summary:** Coker Service Inc. is seeking a highly organized and detail-oriented Service Schedule Coordinator to join our team. As a key member of our dispatch operations, you will be responsible for coordinating the schedules of our service technicians to ensure timely and efficient completion of service calls. **Key...

  • Service Coordinator

    1 week ago

    Clifton Park, New York, United States Milton CAT Full time

    Job DescriptionMilton CAT is seeking an experienced Service Dispatcher to join our team. As a Service Dispatcher, you will be responsible for providing scheduling, communication, and support for the scheduling of shop work and problem-solving. Your ability to work effectively under pressure and provide excellent customer service is...

  • Client Service Coordinator

    2 months ago

    Clifton, United States Banfield Full time

    SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming,...

  • Stroke Program Coordinator

    2 weeks ago

    Clifton Park, New York, United States Albany Medical Center Full time

    Job Title: Stroke Program CoordinatorAlbany Medical Center is seeking a highly skilled Stroke Program Coordinator to join our team.Job Summary:The Stroke Program Coordinator will be responsible for establishing relationships with physicians, professionals, and other health-related groups within the community. This individual will collaborate with...

  • Marketing Coordinator

    2 weeks ago

    Clifton Park, New York, United States GTM Payroll Services Inc Full time

    Job DescriptionGTM Payroll Services Inc. is a leading provider of payroll and human capital management solutions. We are seeking a highly motivated and detail-oriented Marketing Intern to join our Marketing department in the summer of 2025.As a Marketing Intern, you will be responsible for supporting our Marketing team in coordinating and executing various...

  • Retail Customer Experience Coordinator

    2 weeks ago

    Clifton Park, New York, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.Key ResponsibilitiesLead by...

  • Medical Office Coordinator

    2 weeks ago

    Clifton Park, New York, United States Community Care Physicians Full time

    We are seeking a highly skilled Patient Support Specialist to join our team at Community Care Physicians. This full-time position is responsible for providing exceptional customer service to our patients and their families.Key Responsibilities:Greet and check in patients upon arrival, ensuring a smooth and efficient experience.Process incoming telephone...

  • Insurance Services Coordinator

    2 weeks ago

    Clifton, New Jersey, United States State Farm Insurance Full time

    Job Title: Office RepresentativeAt State Farm Insurance, we're seeking a highly skilled and customer-focused Office Representative to join our team. As an Office Representative, you will play a vital role in providing exceptional customer service, processing insurance policy changes, and maintaining accurate customer files.Key Responsibilities:Assist...

  • Contract Coordinator

    2 weeks ago

    Clifton, New Jersey, United States Benecard Services, Inc. Full time

    Job Title: Contract CoordinatorWe are seeking a highly skilled Contract Coordinator to join our team at Benecard Services, LLC. As a Contract Coordinator, you will play a crucial role in preparing and finalizing agreements and policy documents.Key Responsibilities:Prepare and finalize agreements and policy documentsCollaborate with Contracting Specialist to...

  • Contract Coordinator

    2 weeks ago

    Clifton, New Jersey, United States Benecard Services, Inc. Full time

    Job Title: Contract CoordinatorBenecard Services, LLC is seeking a highly detail-oriented and organized Contract Coordinator to join our team. As a Contract Coordinator, you will play a pivotal role in preparing and finalizing agreements and policy documents, ensuring compliance and mitigating risks. Your expertise will contribute to our strategic growth and...

  • Funeral Services Coordinator

    2 weeks ago

    Iowa Park, Texas, United States Service Corporation International Full time

    Funeral Services AssistantAt Service Corporation International, we're dedicated to celebrating lives and supporting our associates. If you're passionate about providing exceptional service and support, we invite you to consider this opportunity.Key Responsibilities:Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns,...

  • Customer Service Representative

    3 weeks ago

    Clifton Park, New York, United States Links Recruiting, LLC Full time

    A dynamic and customer-focused individual is sought after by Links Recruiting, LLC to fill a part-time Customer Administrator role. This opportunity is ideal for someone who is passionate about delivering exceptional customer experiences and working in a fast-paced retail environment.Key Responsibilities:Provide top-notch customer service to ensure customer...

  • Assistant Nurse Manager: Pulmonary/Renal Care Coordinator

    2 weeks ago

    Clifton Park, New York, United States Albany Medical Center Full time

    **Job Summary**Albany Medical Center is seeking a skilled and compassionate Assistant Nurse Manager to join our Pulmonary and Renal Services team. As a key member of our leadership team, you will be responsible for coordinating, planning, and administering patient care services in collaboration with our Administrative Nursing Supervisor, Nurse Manager, and...

  • Client Service Supervisor

    1 month ago

    Clifton Park, New York, United States Pioneer Bank, National Association Full time

    Job SummaryPioneer Bank, National Association is seeking a highly skilled Client Service Supervisor to join our team. As a Client Service Supervisor, you will be responsible for providing exceptional customer service and leading a team of customer service representatives.Key ResponsibilitiesProvide outstanding customer service and solutions to...

  • Client Service Supervisor

    3 weeks ago

    Clifton Park, New York, United States Pioneer Bank, National Association Full time

    Job SummaryPioneer Bank, National Association is seeking a highly skilled Client Service Supervisor to join our team. As a key member of our branch operations, you will be responsible for providing exceptional customer service, leading by example, and driving sales growth.Key ResponsibilitiesCustomer Service: Provide outstanding service and solutions to our...

  • Client Service Supervisor

    2 weeks ago

    Clifton Park, New York, United States Pioneer Bank, National Association Full time

    Job SummaryAs a Client Service Supervisor at Pioneer Bank, National Association, you will be responsible for leading by example and embodying our IMAGINE culture within your team. You will provide top-notch customer service and quarterly achievement of sales goals, while executing transactions with professionalism and accuracy.Key Responsibilities:Provide...

  • Service Coordinator

    4 weeks ago

    Monterey Park, United States Elite ISI Full time

    Real Time Remote Security Solutions & Monitoring | No False Alarms (www.eliteisi.com) Manage and coordinate all aspects of service operations, including scheduling, dispatching, and customer service. (reaching out to subs, contacting clients, onboarding subs etc.) Ensure timely and efficient delivery of services to customersMonitor service requests and...

  • Retail Merchandise Coordinator

    2 months ago

    Clifton Park, United States Marshalls Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...

  • Service Coordinator

    4 weeks ago

    Monterey Park, United States Elite ISI Full time

    Real Time Remote Security Solutions & Monitoring | No False Alarms (www.eliteisi.com) Manage and coordinate all aspects of service operations, including scheduling, dispatching, and customer service. (reaching out to subs, contacting clients, onboarding subs etc.) Ensure timely and efficient delivery of services to customers Monitor service requests and...