Senior Account Manager

3 weeks ago


Miami, United States Visionbox Full time
The Vision-Box World...

Join us on our exciting journey and become part of our innovative future

At Vision-Box, you are empowered to be innovative, creative, and hands-on. You will need energy and drive to help us reach our goals and will be rewarded with opportunities to grow and develop your career with us. We want motivated people who can think on their feet, who will take accountability, and who want to make a difference and not just make up the numbers.

We have changed the way passengers travel through airports and travel hubs around the world and are driving the next phase of global innovation in biometric automation. We develop state-of-the-art user-centric citizen touchpoints, custom front-end applications, and collaborative orchestration software, delivering premium customer experiences and high-quality services to our customers.

As a partner to prestigious Governments, Airports, and Airlines around the world, we enhance citizen services and traveler experiences. We establish identity through high-performance enrolment, verification, and authentication by enabling multi-directional data transactions and creating actionable intelligence.

We have delivered over 5,000 identity enrolment solutions in every continent across the globe, enabling access to robust identity schemes and the use of automated systems for hundreds of millions of citizens and passengers every year.

As a Senior Account Manager, what are you going to do?

This is an exciting opportunity for a motivated and ambitious Account Manager to join a market-leading, innovative, and fast-growing biometric technology company. With an already impressive and prestigious customer base spread across the globe.

The successful applicant can work in a global and growing technology company. Our portfolio comprises a full-stack technology portfolio. We provide complete end-to-end solutions covering solution design, cutting-edge biometric software and hardware products, design and manufacturing, project delivery, and the full-service lifecycle within one dynamic organization.

Our business has changed the way passengers travel through airports and travel hubs around the world, and is driving the next phase of global innovation. We disrupt markets and need people who take accountability and can think on their feet. You will want to be part of a journey, prepared to get your hands dirty and drive the business and not just make up the numbers. As manufacturers of our hardware products and developers of our software platform, we are pioneers in the aviation and biometric sector and have a clear strategy to grow the business. Experience in this sector is extremely valuable.

Responsibilities:
  • The Account Manager owns the commercial relationship with the client and maintains and grows relationships with all customers in the region while achieving an assigned sales and growth goal. Reporting to the Head of the Region, the Sales Account Manager is expected to retain and grow existing accounts, while pursuing profitable new opportunities;
  • The Account Manager sells the company's complete product and service offering;
  • Leads all aspects of the sales process, calling upon others to support in solution development, bid and proposal delivery;
  • Develops customer account plans that identify relevant customer needs, prioritize initiatives, and company investments, and establish a clear action plan for success;
  • Working as part of a small team, you'll want to sell responsibly and work together with other parts of the business to drive successful business forward;
  • Maintains an up-to-date Sales Forecast within Salesforce, and actively engages with Product, Delivery, and Operations teams.
Experience and prerequisites:
  • A minimum of five (5) years of Account Management experience in a business-to-business and large/strategic customer segment;
  • Highly desirable to have experience managing clients in the technology sector, and any experience with biometrics is a positive;
  • Ability to communicate, present, and influence all levels of the organization, including executive and C-level;
  • Excellent relationship builder with significant commercial experience, managing complex contracts;
  • Assertive, with the ability to work in a fast-paced environment while demonstrating flexibility, autonomy, and initiative;
  • Fluent in English; additional languages highly desirable;
  • Desirable; Salesforce experience.

Some of the cool reasons to work with us:

Founded in Portugal and with a purpose-built headquarters in the vibrant capital of Lisbon, we have over 21 years of highly specialized experience, delivering cutting-edge technology to Airports, Airlines, and Governments;

Recognized in the market as leaders in innovation, we've won awards in all parts of the globe. We want people who can make a real impact;

We're a full-stack technology company working with the latest technologies. With in-house Product Design and mechanical engineering through to Front End UX/UI, Big Data, and virtualization, we bring together specialists with the sharpest minds to deliver smart and disruptive solutions to our customers;

We've grown rapidly in the last 10 years and offer opportunities to travel to some of the world's most exciting places. Projects around the world like in Sydney, Milan, New York, Helsinki, Toronto, Aruba, and Dubai mean your experience can be truly global.

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