Senior Project Account Manager

3 weeks ago

Miami, Florida, United States Hilti Corporation Full time
Job Description

Role Overview

The Senior Project Account Manager is responsible for owning the relationship with customers in a specific geographic area, representing sustainable and accelerated growth potential. This role is responsible for penetrating these customers and gaining a share of wallet through strategic initiatives and solutions offerings.

Key Responsibilities

  • Make outside, face-to-face sales to an assigned set of strategic VIP customers within a geographic area while strengthening the company's position or market shares within the assigned group of accounts.
  • Develop, analyze, and manage business plans related to the customer database to effectively maintain and grow sales.
  • Using Time and Territory Management (TTM), zone territory by customer potential and previous sales, create/own daily schedule, and utilize sales productivity tools.
  • Demonstrate consultative selling; collaborate with the customer to analyze and assess the need for a product or service.
  • Demonstrate Hilti products and services in person, face-to-face, with customers.
  • Identify the key roles on a jobsite project and understand their responsibilities and needs; obtain appointments with entry level decision makers at construction/industrial companies.
  • Nurture strategic relationships with top accounts and create business plans to identify product and solution gaps existing in a customer's current purchasing habits.
  • Collaborate with a variety of departments (materials management, logistics, credit, marketing, technical services, and customer service).
  • Care for and maintain company assets, e.g. company provided vehicle, van inventory, laptop, and smart phone to minimize loss due to damage or loss inventory.
  • Participate in construction industry trade organizations to build relationships and network of contacts.
  • When necessary, coordinate efforts of relevant Account Managers to support the implementation/sales of products and services to their assigned accounts.
  • Additional duties as assigned.

Requirements

  • High School Diploma or GED required; bachelor's degree preferred or equivalent work experience.
  • Three (3) year prior experience working directly with customers preferred (either over phone or face-to-face).
  • Demonstrated success as a Hilti Account Manager or developing key customer accounts preferred.
  • Extensive experience with platform preferred.
  • Proven ability working on strategic projects that have a longer-term focus.
  • Experience in business development or developing customer accounts into more engaged and VIP customers.
  • Influencing without authority, taking the initiative in leading projects or important topics that impact the customer or the Division.
  • Some experience with reading and understanding construction documents preferred.
  • Previous experience of preparing professional sales presentations and quotes for customers.
  • Demonstrated abilities with speaking with and selling to senior or executive level leaders in various organizations.
  • Ability to thrive both independently and in a team environment.
  • Ability to develop engaged customer relationships and effectively implement strategic concepts.
  • Excellent time and territory management skills.
  • Must be persuasive, sales driven, customer focused, and a team player.
  • Must be able to build prospects and business relationships over a longer period of time.
  • Proficient computer skills including MS Office Suite and smartphones.
  • Must maintain a professional business appearance in accordance with Hilti North America dress policy at all times.

Why Hilti?

We're a big company with a family-owned feel. You will be given the opportunity to make big changes that will ripple throughout the industry while feeling right at home with the Hilti family.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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