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Solution Engineer

1 month ago

New Hanover Twp, United States First Quality Full time

First Quality was founded in 1989 and has grown to be a global privately held company with over 4,000 employees. Its corporate offices are located in Great Neck, New York, with manufacturing facilities and offices in Pennsylvania, South Carolina, Georgia, and Canada. First Quality is a diversified family of companies manufacturing consumer products ranging from Absorbent Hygiene (adult incontinence, feminine care, and baby care), Tissue (bath and towel), and Industrial (print and packaging materials), serving institutional and retail markets throughout the world. First Quality focuses on private label and branded product lines. We are seeking a

Solution Engineer- SAP Basis

for

First Quality Enterprises

working remotely .

This position will be responsible for Solution Engineering and Solution Delivery for First Quality’s complete SAP landscape including integrations. Primary responsibilities include: Senior member of FQ Technical Team requiring: Close collaboration with Solution Architect -SAP Technical Services (Basis) to plan and deliver projects for the implementation of the multi-year SAP Roadmap.

Work with managed service provider to implement FQ technical solutions.

Align with production support team to ensure synchronization of SAP landscape.

SAP Archiving and Data Volume management Develop configuration and documentation of archiving and DVM processes.

Solution Manager configuration Focused Run, Focused Insights, DVM, Custom Code Analysis, managed system setup and Early Watch.

SAP performance management and performance tuning. To include E2E analysis, root cause analysis and solution manager performance metrics

Application Lifecycle management projects with SAP Hosting Provider for the total stack (OS, Oracle DB, Kernel, and Application) and the total SAP landscape. Detailed Planning and execution of all activities

SAP Technical support for functional projects. To include 3rd party solutions being introduced into the SAP landscape

Establishment of Low-Level Design for New Business Initiatives/Projects and Service Introduction to IT Operations for Run & Maintain. Low level designs include Testing plans, proactive Sizing and Capacity Management of the SAP Landscape

Proactively collaborate with Project Managers to develop program and project plans

Align SAP disaster recovery with SAP Hosting Provider and other IT resources (Infrastructure). Develop “run-book” for SAP DR execution

Test DR in Bubble environment,

Document findings and define a plan for full DR Execution.

Provide L3 support for SAP Basis as required (escalation based)

The ideal candidate should possess the following: Minimum 8+ years of experience in SAP Basis including hands-on Experience in SAP performance management and tuning.

Senior level SAP technical skills to include Basis, OS (Windows/LINUX), Database (Oracle) and Networking

Thorough knowledge of SAP Basis and Hosting processes, system administration and application lifecycle management.

Strong Understanding of Archiving processes/objects and Data volume management for a diverse range of SAP instances (ECC, EWM, TM, MDG, SCM, BW)

Experienced in defining and executing SAP DR processes.

Extensive knowledge of SAP Technologies, including integrations with Cloud Applications and on-premises applications

Fluent in using SAP Enterprise support and adept in managing escalations

Experience in configuring and supporting SAP Solution Manager

Knowledge of standards and methodology of ITIL and Project Management

Strong problem solving and decision-making ability with excellent written and verbal communications skills

Excellent interpersonal skills to build, develop and maintain solid relationships, both internally and externally and partners cross-functionally on a regular basis

Genuine collaborator and team player with solid judgement and integrity

Strategic mindset

Excellent Change Management and Communications capabilities

Ability to thrive in entrepreneurial, dynamic, and fluid environment while delivering results

Comfortable with agility, with the ability to handle ambiguity and pivot strategy due to changing dynamics internally and externally

Bachelor’s Degree (or equivalent experience)

First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data. First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.

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