Appointment Specialist

3 weeks ago

Albany, United States CareerBuilder Full time

Are you a fast learner? Do you have excellent organization and customer service skills? Can you multi-task in a busy environment? If so, Albany ENT & Allergy Services is looking for you

We are currently searching for an Appointment Specialist to join our team. Aside from scheduling and rescheduling appointments over the phone, responsibilities include:

Maintain communication between physicians and patients, as well as monitoring and distributing provider schedules as required
Register new patients, verify insurance eligibility, and ensure patients provide pre-visit documentation and referrals
Work with referring providers to ensure appropriate care plans
Answering and triaging calls, record keeping, and filing
Update and maintain accurate electronic medical records prior to patient visit
We are excited to provide flexible work arrangements for the Appointment Specialist. This position is fully remote (New York State only). It is a full-time position and the scheduled shifts are 10am-6pm with Saturday mornings on a rotating basis (every 6-8 weeks).

Requirements

High School Diploma or equivalent, 1-3 years of experience in a medical environment, or an equivalent combination of education and experience is required.
Proficient computer skills including ability to master the office's practice management software
Consistent professional conduct, meticulous attention to detail, and critical thinking skills and appositive attitude are essential
Excellent written and verbal communication skills required as well as interpersonal skills with patients, staff, and other healthcare professionals.

Candidates must reside in New York state only, preferably in the Capital Region.

COMPENSATION:

The compensation range for this position is $17 to $23. Actual compensation within that range will be dependent upon the individual's skills, education, experience, and qualifications.

Albany ENT & Allergy Services is proud to offer a consistent schedule, a competitive salary, and a comprehensive benefits package, which includes health insurance, generous paid time off, and paid holidays.

If you are looking for a new opportunity with a practice that values its employees, believes in work/life balance, and prides itself on delivering compassionate, patient-centered care, we encourage you to APPLY TODAY

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