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Sr Software Distrib Technician

2 months ago

Parsippany, United States UPS Full time
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Sr Software Distrib Technician

We're the obstacle overcomers. The problem get-arounders. From figuring it out to getting it done... our innovative culture demands "yes and how" We are UPS. We are the United Problem Solvers.

About Operations Production Support at UPS:
Our Operations Production Support Team members are 3rd level support engineers managing infrastructure and software across many platforms in the UPS environment to the highest standards. They are highly determined individuals who serve as a subject matter experts for Automation and Scanning applications. As a member of the UPS Operations Production Support team, your skills will be put to the test working between users in Hub and Package Operations and the various Application Development teams to deploy and support the high-tech operations technology in the field.

About this role:

The Sr. Software Distribution Technician will provide support for applications that are critical to UPS Operations. S/he will be responsible for the maintenance, life cycle and support of UPS and 3rd party software, configuration, and deployment of critical applications to new facilities, and monitoring supported applications through dashboards and email alerts. The selected candidate will have responsibility for daily collaboration with peers, communicating with help desk call center technicians and end users during application support, and Application Development and Product Owner teams for deployments and identification/categorizing defects.

Position may require occasional shift changes for coverage needs and weekend project support. Primary support shift runs from 3:00 PM - 12:00 AM Monday through Friday.

Minimum Qualifications:

  • Experience with Windows Operating System and Technical Knowledge of Hardware & Software
  • Knowledge of LAN Technologies, SQL Language and Microsoft Office
  • Excellent written and verbal communication skills
  • Bachelor's degree in Computer Science or related discipline, or the equivalent in education and work experience.


This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it At UPS, ambition knows no time zone.

OTHER CRITERIA

Employer will not sponsor visas for position.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.