![Budget Blinds of North County San Diego](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
1 month ago
Benefits:
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
As a key part of our team's success, Budget Blinds is currently looking for someone energetic to complete our office. This includes scheduling appointments, customer help and follow-up and working with our vendors.
We also offer a very competitive bonus program
As the face of the company, you will be responsible for greeting visitors, answering phones, and assisting customers with setting up appointments. You will need an outgoing personality and be able to provide excellent customer service. We don’t take ourselves too seriously, but we take our jobs very seriously. You should be highly organized and have strong attention to detail as well as be able to work independently and prioritize projects.
Administrative duties include but are not limited to booking in-home and showroom consultations, preparing necessary documents or items for sales and installation teams, and overall customer support pre and post-sale.
Benefits/Perks
Career Advancement Opportunities (We promote from within the company)
Competitive salary
Quarterly Bonuses
6 paid holidays
Paid vacation time
Paid sick time
Health insurance
Dental insurance
Vision coverage
M - F (Flexible scheduling for the right candidate)
Small family business
Responsibilities
Greet customers upon entering the showroom with a friendly welcome
Understand customers’ requests and respond with the appropriate action which may include
Following up on existing orders
Setting up in-home consultations
Manage and organize office tasks as assigned
Answer business phones and handle requests
Execute defined procedures/processes to eliminate errors and keep the office organized
Effectively use office software(s) to
Schedule appointments
Manage product delivery and installation
Manage office supplies and orders as necessary
Resolve customer reported issues or escalate
Follow up with suppliers, customers, and colleagues regarding issues or questions
Distribute communications to the team as necessary
Qualifications
Previous sales or customer service experience preferred
Working knowledge of office software and equipment
Thorough understanding of office management procedures
Excellent organizational and time management skills
Analytical abilities and aptitude in problem-solving
Excellent written and verbal communication skills
Proficiency in MS Office and technology overall
Able to multitask in a fast paced environment
Founded in 1992 with a family atmosphere, Budget Blinds is the #1 provider of custom window coverings in North America. Today, there are more than 1,300 Budget Blinds franchise territories serving 10,000 cities across North America, installing 50,000 window treatments per week We offer custom solutions that consumers cannot get anywhere else, including blinds, shades, shutters, drapery, and smart home solutions.
The positions on this website, unless otherwise indicated, are posted by Budget Blinds franchisees. Budget Blinds franchises are independently owned and operated businesses and if you accept a position with a Budget Blinds franchisee, you are employed by that franchisee, and not by franchisor HFC Budget Blinds LLC, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Budget Blinds LLC and its parents and affiliates have no input or involvement in such matters. HFC Budget Blinds LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Budget Blinds franchisee posting the position.
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