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Sales Support Analyst
4 months ago
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
Aetna Signature Administrators (ASA), a division of CVS Health, is seeking an experienced Sales Support Consultant to join our team. In this role, you will be responsible for providing analytical support to our sales organization through data-driven insights, reporting, and sales process optimization. Additionally, you will manage the request for proposal (RFP), request for information (RFI), and request for quotation (RFQ) processes to support new and existing business sales. As a Sales Support Consultant, you'll manage the RFP/RFI/RFQ processes to support new and existing business sales. You will work in the Aetna Signature Administrators (ASA) Wholesale business unit and be essential in working with Sales Executives, Account Managers, Underwriting, and network informatics teams to support retaining existing business and winning new business.
Key Responsibilities:
- Analyze strategic capabilities match for ASA and effectively communicate conclusions to articulate a value proposition to sales executives/managers.
- Utilize internal business information systems to design, develop, and produce professional sales exhibits such as GeoAccess reports, Disruption Analysis, Discount Analysis, Claim Re-pricings, and others.
- Assist in developing and executing customer sales strategies.
- Work independently on regular analytics requests, create new deliverables as client needs develop or new strategic opportunities arise.
- Manage multiple prospects and sales support activities at various sales process stages by following procedures for RFP follow-up, responding to additional questions, clarifying original responses, and preparing financial exhibits/documents and assumptions.
- Identify opportunities for process improvements and increased operational efficiency through data analysis and cross-functional collaboration.
- Take ownership of overall proposal submissions, coordinate responses, and facilitate completion of sales exhibits.
Required Qualifications
- 2+ years of relevant experience in healthcare and/or sales, such as product/process/systems knowledge, underwriting, sales support, account management, client services/support, and RFPs/RFIs/RFQs.
- Strong presentation, communication, and interpersonal skills; ability to modify delivery based on the audience.
- Demonstrated planning/organizational skills; ability to work on multiple issues simultaneously and prioritize work.
- Advanced proficiency in Microsoft Excel, including data manipulation, modeling, and pivot tables. (Access is desirable).
- Proficient skills in data analysis
- Must be located within Central Standard Time or Eastern Standard Time
Preferred Qualifications
- Bachelor's degree in Business, Finance, Analytics, Management Information Systems (MIS), Health Informatics, or a related field is preferred.
- Proficient skills in data modeling, reporting, and data visualization tools (e.g., Power BI, Tableau) are a plus.
- Knowledge of sales processes, claims processing, and third-party administrators (TPAs) is preferred.
- Familiarity with data governance principles and project management methodologies is a plus.
Education
High School Diploma or GED
Pay Range
The typical pay range for this role is:
$19.52 - $42.91
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
We anticipate the application window for this opening will close on: 06/30/2024
