Remote Client Relations Associate

2 weeks ago


Davidson, United States Why Knot Travel Full time

Job Description About the job:

This is a remote position. We are searching for highly self-motivated and entrepreneurial-minded people who will benefit from creating a flexible work schedule that has the potential to give the life-work balance you've always wanted. Workaround family commitments and have time for your passions. Live where you want and say goodbye to commuting.

Responsibilities:

Manage client relationships and provide exceptional customer service Assist clients in providing our services and offerings Respond promptly to client inquiries and concerns via email, phone, and chat Maintain accurate client records and update databases as needed Collaborate with the team to develop and implement strategies for improving client satisfaction and retention Contribute to the development of new client relationships and business opportunities Manage client accounts and ensure satisfaction Communicate with clients via phone, email, and chat Provide product and service information to clients Troubleshoot and resolve client issues Collaborate with team members to improve client experience

Requirements

Key Skills Required:

Professional phone and email communication. No experience necessary, we will train you. The ability to work independently with full support of a team and training Need a laptop or smart phone and WI-FI Remote Opportunity

Benefits

Benefits

Flexible Schedule Personal Website Daily Training Available Remote Opportunity

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