Current jobs related to Call Center Customer Service Representative - Richmond - LHH

  • Call Center Customer Service Representative

    3 weeks ago

    Richmond, United States LHH Full time

    Call center representative needed. Temp job through the end of the year.Hourly pay $17/hrOn-site daily West End of Richmond / Short Pump area

  • Call Center Customer Service Representative

    3 weeks ago

    Richmond, United States LHH Full time

    Call center representative needed. Temp job through the end of the year.Hourly pay $17/hrOn-site daily West End of Richmond / Short Pump area

  • Customer Service Representative

    2 months ago

    Richmond, United States Answering Service of Richmond, Inc. Full time

    Job DescriptionJob DescriptionTHIS WILL BE FOR A MIDNIGHT SHIFT ONLY CONSISTING OF 10P-8A SHIFTS - DAYS/HOURS TBD - We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and...

  • Call Center Representative

    5 days ago

    Richmond, United States Capital Area Health Network Full time

    JOB SUMMARY Capital Area Health Network’s Call Center Representative will be responsible for answering inbound phone calls for Capital Area Health Network’s call center department and must have strong verbal communication skills. The position includes scheduling medical appointments and transportation for new and existing patients. ESSENTIAL FUNCTIONS ...

  • Customer Service Representative

    13 hours ago

    Richmond, Virginia, United States KEPRO Full time

    Job Title: Customer Service RepresentativeKepro is a leading national quality improvement and care management organization. We are seeking a highly experienced professional to join our team as a Customer Service Representative.Job Summary:The Customer Service Representative will be responsible for supporting the prior authorization process by answering...

  • Customer Service Representative

    2 weeks ago

    Richmond, Virginia, United States Sudden Service, Inc. Full time

    About the Role:The Service Coordinator will play a critical role in ensuring the smooth operation of our service center. This individual will be responsible for coordinating service responsibilities with service technicians and parts personnel, ensuring that all necessary maintenance is completed in a timely and efficient manner.Key Responsibilities:Work...

  • Customer Service Representative

    5 days ago

    Richmond, Virginia, United States The Bowen Group - VEOCC Full time

    Customer Service RepresentativeWe are seeking a highly skilled and empathetic Customer Service Representative to join our team at The Bowen Group - VEOCC. As a key member of our Contact Center, you will provide exceptional support to Veterans and their families, addressing their questions, issues, and concerns with professionalism and care.Key...

  • Customer Service Representative

    7 days ago

    Richmond, Virginia, United States LHH Recruitment Solutions Full time

    {"title": "Call Center Representative", "description": "Job SummaryLHH Recruitment Solutions is seeking a skilled Call Center Representative to provide top-notch customer service and HR support to employees and managers across the healthcare organization.Key ResponsibilitiesDeliver exceptional customer service by actively listening to inquiries, asking...

  • Customer Service Representative

    3 weeks ago

    Richmond, United States Automatic Leasing Service Full time

    Benefits: Company parties Show more Join a team that values integrity, serves its community, and is known for our customer service. Base rate starts between $19.00-20.00 per hour! Automatic is currently seeking a Customer Service Representative (CSR) for a 3-6 month contract position to provide customer service to our many washer and dryer customers,...

  • Customer Service Representative

    4 weeks ago

    Richmond, United States Automatic Leasing Service Full time $19 - $20

    Job DescriptionJob DescriptionBenefits:Company partiesShow moreJoin a team that values integrity, serves its community, and is known for our customer service. Base rate starts between $19.00-20.00 per hour!Automatic is currently seeking a Customer Service Representative (CSR) for a 3-6 month contract position to provide customer service to our many washer...

  • Customer Service Representative

    5 days ago

    Richmond, Virginia, United States Food Service Circle Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Food Service Circle team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients and customers.Key...

  • Customer Service Representative

    2 weeks ago

    Richmond, Virginia, United States PHFE WIC Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at PHFE WIC. As a key member of our Immunization Branch, you will play a critical role in protecting the population against vaccine-preventable diseases through the California COVID-19 Vaccination Programs Call Center.Key ResponsibilitiesProvide...

  • Customer Service Representative

    2 days ago

    Richmond, Virginia, United States Michael and Son Services Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Michael and Son Services. As a key member of our Richmond Call Center, you will be responsible for providing exceptional customer service, resolving customer complaints, and identifying opportunities to upsell...

  • Customer Service Representative

    1 week ago

    Richmond, United States Automatic Leasing Service Full time

    Benefits: Company parties 401(k) Bonus based on performance Health insurance Paid time off Profit sharing Vision insurance Join a team that values integrity, serves its community, and is known for our customer service. Base rate starts between $19.00-20.00 per hour! Automatic is currently seeking a Customer Service Representative (CSR) for a full-time...

  • Customer Service Representative

    5 hours ago

    Richmond, Virginia, United States Teleperformance USA Full time

    About Teleperformance USATeleperformance USA is a global digital business services company that delivers innovative solutions to help businesses streamline their operations. We are a force for good in supporting our communities, clients, and the environment.Job SummaryWe are seeking a Pre-Licensed Representative to join our team. As a Pre-Licensed...

  • Customer Service Representative

    2 months ago

    Richmond, United States Quality Talent Group Full time

    About the job Customer Service Representative Champions Do More At Crash Champions We Believe the Difference is Trust Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry The company is the largest founderled multishop operator MSO of highquality collision repair service in the US serving customers and...

  • Customer Service Representative

    4 months ago

    Richmond, United States KEPRO Full time

    **Description** Kepro is a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting. Kepro is seeking resumes for a highly experienced professional. **Customer Service Representative** **Summary Description** Responsible for...

  • Customer Service Representative

    4 months ago

    Richmond, United States PHFE WIC Full time

    ** Customer Service Representative** **Job Category****:** Program Positions **Requisition Number****:** CUSTO02958 Showing 1 location **Job Details** **Description** Vaccines are one of public healths greatest achievements. Vaccines help prevent disease and help keep Californians of all ages healthy. The California Department of Public Health Immunization...

  • Customer Service Representative

    4 days ago

    Richmond, Virginia, United States TECHEAD Full time

    Customer Service Representative Job Description At TECHEAD, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Account Management team, you will play a vital role in assisting our residential customers with their inquiries and resolving their issues in a...

  • Call Center Customer Care Associate

    1 month ago

    Richmond, United States Conduent Full time

    Job DescriptionCall Center Representatives Needed Interested in supporting Medicaid recipients and those Providers who service them?$16.50/hr. & 17.50/hr Bilingual and Great BenefitsTraining Class to start late AugustPosition is ONSITE in Richmond, VA 8:30am - 5pm EST Monday through Friday, Weekends OFF!! Summary: Call Center Customer Service Representative....

Call Center Customer Service Representative

4 months ago

Richmond, United States LHH Full time

LHH Recruitment Solutions is currently hiring for our client in the Richmond, VA area. This is a fully remote, contract position looking to start immediately. The hours are 8:30am-5:30pm.

As a Call Center Representative, you will be responsible for handling incoming calls from customers, addressing their inquiries, resolving complaints, and providing exceptional customer service. You will work in a fast-paced environment, utilizing communication skills and problem-solving abilities to ensure customer satisfaction.

Key Responsibilities:

  • Answer incoming calls promptly and professionally.
  • Listen attentively to customer inquiries and provide accurate information or assistance.
  • Address customer complaints and resolve issues promptly and efficiently.
  • Utilize company policies and resources to provide appropriate solutions.
  • Maintain a positive, empathetic, and professional attitude towards customers at all times.
  • Keep records of customer interactions, transactions, comments, and complaints.
  • Follow communication procedures, guidelines, and scripts.
  • Identify and escalate priority issues to appropriate channels.
  • Strive for first-call resolution and ensure follow-up if necessary.
  • Stay updated on product knowledge and company policies.
  • Collaborate with team members to improve customer service experience.
  • Meet or exceed performance targets such as call handling time, resolution rate, and customer satisfaction metrics.

Qualifications:

  • High school diploma or equivalent; college degree preferred.
  • Previous experience in customer service or call center environment preferred but not required.
  • Excellent verbal and written communication skills.
  • Strong active listening and problem-solving skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • Proficient in basic computer applications and data entry.
  • Ability to work well in a team environment.
  • Willingness to work flexible schedules, including evenings, weekends, and holidays if required.
  • Empathetic and patient demeanor towards customers.
  • Adaptability to handle stressful situations calmly and professionally.

Please apply today This is a contract role starting immediately and paying $21hr.