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About the job Customer Service Representative
Champions Do More
At Crash Champions We Believe the Difference is Trust Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry The company is the largest founderled multishop operator MSO of highquality collision repair service in the US serving customers and business partners at more than 600 stateoftheart repair centers in 36 states across the US Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year Matt Ebert For more information and to locate a local repair center visit wwwcrashchampionscom
Responsibilities
Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner
Clean workspace this is the first point of contact our customers have with our facility
Effectively manage all incoming phone calls walkin business and written correspondence and direct such matters to the appropriate person or department
Provide clerical and administrative support to the General Managers and Service Advisors
Handle receivables payables entry of information into the accounting system and various spreadsheets and balance month end statements
Perform other related duties as assigned
Qualifications
Interpersonal and customer service skills
Analytical and problemsolving skills
Multitasking and organizational skills
Ability to answer a high volume of calls andor emails daily
Attentiveness and patience
Benefits
Competitive pay
Weekly Paychecks
401K with company match
MedicalVisionDental Insurance
Additional elective benefits
Submit a Referral
Location USVARichmond
ID 20247414
Category Customer Service
Position Type Regular FullTime
Prioritization Tier 1 Priority
Remote No
M-706
2024-7414