Client Service Representative

1 month ago


Hermosa Beach, United States VCA Animal Hospitals Full time

Client Service Representative

We are seeking an experienced Client Service Representative to join our team.

At VCA Hermosa Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations.

Were looking for a personable yet highly professional service extraordinaire to join us in delivering our mission to our clients and their pets.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.

Scheduling and confirming appointments.

Placing outbound calls for follow-ups and reaching out to prospective clients.

Presenting and explaining fees, including processing payments.

Recommending, selecting, and obtaining products and services, including prescriptions.

Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).

Managing medical records, charts, reports and correspondence.

Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all timesboth inside and outside.

**Compensation : $ 18 - $ 22 / hr depending on credentials and experience.**

**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com



  • Hermosa Beach, United States VCA Animal Hospitals Full time

    VCA Coast Animal Hospital is seeking an experienced Relief Customer Service representative with previous animal hospital experience to join our team. The successful candidate will be a believer in the possibilities of high quality customer service and patient care. In this position you will be supporting our Doctors and Clients by creating a positive,...


  • Hermosa Beach, United States VCA Animal Hospitals Full time

    VCA Coast Animal Hospital is seeking an experienced Relief Customer Service representative with previous animal hospital experience to join our team. The successful candidate will be a believer in the possibilities of high quality customer service and patient care. In this position you will be supporting our Doctors and Clients by creating a positive,...


  • Hermosa Beach, United States VCA Animal Hospitals Full time

    VCA Coast Animal Hospital is seeking an experienced Customer Service representative with previous animal hospital experience to join our team. The successful candidate will be a believer in the possibilities of high quality customer service and patient care. In this position you will be supporting our Doctors and Clients by creating a positive, low-stress...


  • Ormond Beach, United States VCA Animal Hospitals Full time

    **VCA Ormond Beach Animal Hospital is seeking an experienced** **Client Service Representative** **to join our team.** At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were looking for a...


  • Virginia Beach, Virginia, United States PROSOL Inc. Full time

    Job Description**About the Role**At PROSOL Inc., we are seeking a highly skilled and motivated Client Account Representative to join our team. As a Client Account Representative, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**Provide fast, friendly, and professional service to customers...


  • West Palm Beach, United States PrideStaff Full time

    Client Services Representatives are an integral part of the Client Services Department at this leader in the field of food sensitivity testing and therapy. Their purpose is to complete various duties associated with efficiently and effectively suppor Client Service, Representative, Customer Service, Retail, Staffing, Client


  • Hermosa Beach, United States Pacifica Hotels Full time

    ** Guest Service Representative** **Job Category****:** Front Office **Requisition Number****:** GUEST03204 Showing 1 location **Job Details** **Description** Pacifica Hotels is looking for an outstanding Guest Service Representative to work in one of the most beautiful settings in the world! Our Guest Service Representatives are hands-on, team-oriented...


  • Ormond Beach, United States VCA Animal Hospitals Full time

    **VCA Ormond Beach Animal Hospital is seeking an experienced** **Client Service Representative** **to join our team.** At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were looking for a...


  • Virginia Beach, United States Virginia Beach S P C A Inc. Full time

    Job DescriptionJob DescriptionThe Virginia Beach SPCA (VBSPCA) Low-Cost Veterinary Clinic has been serving owners and companion animals of the Virginia Beach community for more than 30 years. The clinic is an extension of the VBSPCA’s mission to eliminate animal suffering by ensuring that all cats and dogs have access to affordable veterinary care. Our...


  • Daytona Beach, Florida, United States VCA Animal Hospitals Full time

    We are seeking an experienced Client Service Representative to join our team.At VCA Animal Hospitals, we take our mission statement – your pet's health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner's expectations.We're looking for a personable yet highly professional...


  • West Palm Beach, Florida, United States Vaco Full time

    Job SummaryVaco is seeking a highly skilled and motivated Client Service Representative to join our team. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients, building strong relationships, and driving sales growth.Key ResponsibilitiesClient Service: Handle client calls, questions, and...


  • Hermosa Beach, California, United States Hattori Hanzo Shears Full time

    Job Description**About Us**Hattori Hanzo Shears is a leading provider of high-quality scissors to professional hair stylists and barbers. We are a dynamic and growing company that values innovation, excellence, and customer satisfaction.**Job Summary**We are seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales...


  • Long Beach, United States Moon Moments Ltd Full time

    Position: Client Service Representative | On-Site | Immediate Start Weekly Pay Retail Experience Preferred / Cashier Skills a Plus - Training Provided Are you a people person with a passion for delivering exceptional customer service? If you're outgoing, hardworking, and looking for a rewarding opportunity to learn and grow, we've got the perfect job for...


  • Huntington Beach, United States Element Materials Technology Full time

    Overview: Element has an opportunity for a Client Services Representative, to join our growing team. This Client Services Representative will build loyalty by developing and managing relationships with existing customers. Monitors and tracks orders daily to ensure on-time delivery and customer satisfaction. Salary: $22.00 - $26.00 per hour DOE ...


  • West Palm Beach, United States PrideStaff Full time

    Client Services Representatives are an integral part of the Client Services Department at this leader in the field of food sensitivity testing and therapy. Their purpose is to complete various duties associated with efficiently and effectively supporting clients. These duties include various aspects of data entry, fulfillment/shipping of information...


  • West Palm Beach, United States PrideStaff Full time

    Client Services Representatives are an integral part of the Client Services Department at this leader in the field of food sensitivity testing and therapy. Their purpose is to complete various duties associated with efficiently and effectively supporting clients. These duties include various aspects of data entry, fulfillment/shipping of information...


  • Hermosa Beach, California, United States Venice Suites Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Venice Suites. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesMaintain a friendly, cheerful, and...


  • Hermosa Beach, California, United States Venice Suites Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Venice Suites. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesMaintain a friendly, cheerful, and...


  • Hermosa Beach, United States Charline Espinoza - State Farm Agent Full time $22 - $28

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Charline Espinoza - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make...


  • West Palm Beach, Florida, United States VCA Animal Hospitals Full time

    About the RoleWe are seeking a highly skilled and compassionate Client Services Representative to join our team at VCA Animal Hospitals. As a key member of our client-facing team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients and their pets.Key ResponsibilitiesProvide exceptional...