Performance Improvement Specialist I

2 weeks ago

Pittsfield, United States Berkshire Health Systems Full time
This is a temporary position up to 30 months.
  • DEFINITION/PRIMARY FUNCTIONS
    • The Performance Improvement Specialist 1 manages, organizes, coordinates, supports and participates in performance measurement and improvement activities for the assigned hospital. He/she incorporates Quality, Safety, Regulatory Compliance, Risk Management and Outcomes tools and strategies and serves in the roles of resource, consultant and educator for assigned projects, unit/departments, committees and teams. This includes oversight of policies and procedures of operations; development of performance indicators and monitoring to facilitate improvement; assessing compliance with The Joint Commission and other external regulatory agencies and facilitating and overseeing communication and education to meet standards. •Primary functions are accomplished through assisting with the implementation of Quality industry tools such as LEAN/Six Sigma, CREW, and evidence based care standards. The PI I uses appropriate databases and statistical software to collect, analyze/interpret, present, track and trend data in order to identify and assist teams toward process improvement.
  • POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
    • Experience:
      • Three (3) years experience in quality management or a professional clinical setting required.
      • Evidence of strong computer skills required.
      • Experience with group leadership and facilitation preferred.
    • Education and Training:
      • Bachelors Degree in nursing or related profession required.
      • Masters Degree in Nursing, Public Health, or Healthcare Administration, preferred.
    • License, Certification & Registration:
      • CPHQ - Certified Professional in Healthcare Quality preferred.
    • Other Requirements:
      • Works with all staff, including medical staff, in the preparation for The Joint Commission and other surveys
      • Possesses basic understanding of a hospital medical record including an electronic medical record (EMR)
      • Possesses experience with computers: Microsoft Office, Microsoft Project, PowerPoint, spreadsheets, etc.
      • Maintains strong computer skills to support data collection and transforming data into actionable information, as demonstrated by skilled use of Meditech, Midas, MS Excel to build spreadsheets, report writing and graphic displays
      • Establishes and maintains effective relationships
      • Works independently to organize and prioritize projects, departments, and committees
      • Works with confidential information with a knowledge of applicable data privacy practices and laws required
      • Demonstrates excellent presentation skills utilizing available formats (person-to-person, bulletin boards, PowerPoint, etc.)
      • Demonstrates and promotes a culture of continuous improvement
      • Maintains excellent listening, interpersonal, written, oral and presentation skills
      • Demonstrates the ability to be logical and efficient with keen attention to detail
      • Demonstrates excellent analytical, mathematical and creative problem solving skills
      • Maintains high self motivation and direction
      • Executes tasks and deadlines while under pressure in an effective manner
      • Demonstrates excellent understanding of the organization's goals and objectives
      • Demonstrates strong customer service orientation
      • Demonstrates experience working in a team-oriented, collaborative environment
    • Machinery, Tools & Equipment:

      • Telephone, computer and variety of software, photocopier, fax machine, calculator and audio-visual equipment.

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