Training & Development Manager - Automotive F&I

LIVING OUR VALUES

All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and the communities in which we live.

JOB SUMMARY  

The Training and Development Manager under the leadership of the Manager, Training & Development will deliver GSFSGroup classroom curriculum as a professional instructor and provide in-store GSFS Group retail development. The Manager will continuously build self-skills in GSFSGroup classroom management and retail development through adult learning principles, coaching, and training skills. All activities with proper assessment and preparation, delivery, follow-up, and measurement. The Manager will identify with current methods of success and identify any improvements in curriculum through collaboration with the other training team members. The Manager will also provide support to specific GSFS programs and products as determined necessary by the leadership of the Training and Development Department. The manager will be responsible for planning and executing weekly travel.

ESSENTIAL FUNCTIONS

• Work Ethic - On time performance, Friedkin values, language, team member support, attire, and full utilization of work week.
• Material Content Consistency - Consistent in GSFSGroup sales concepts in all training and development deliverable and process content. Consistent across all channels of delivery: retail modeling and development, GSFSGroup field manager’s development, dealership assessment, and class instruction.
• Master Trainer/Developer Process Consistency - Consistent application of adult learning principles, classroom management techniques, and physical delivery skills.
• Expense Management - Utilizing Friedkin Travel resources, retain the lowest cost, and safe option for all travel. Meals with non-associates with defined and planned purpose.
• Challenge Yourself - Seek learning opportunities to better your work and life skills. You joined the team to grow immediate applicable skills, and to continue to grow skill sets throughout your time as an associate.

Other Expected Performance Activities

• Needs assessment process application: Business Development Analysis (BDA).
• Assist in training curriculum design: live classroom and eLearning applications.
• Timely and effective email, text and phone communication.
• Timely post-training evaluation.
• Attend and lead regional development activity for GSFSGroup field managers.
• Maintain and increase Car Buyer satisfaction through all deliverables.
• Maintain and increase Dealer satisfaction through all deliverables.
• Consistently use in retail modeling to transfer GSFSGroup sales skills: live demonstration.
• Demonstrate and apply professional verbal and written communication skills.
• Continually update product knowledge as necessary through the training and development assignments.
• Plan and coordinate multiple events and projects through utilization of the Outlook calendar and SalesForce program.
• Attend, complete and apply required training and development.
• Complete any duties assigned for growth and development.

Self-supervision is very important. This is a management position, responsible for managing your time, travel, calendar, effective utilization, and initiating key relationships with filed managers and clients.

QUALIFICATIONS

Bachelor’s degree from four year college or university; plus eight to ten years related experience, or equivalent combination of education and/or experience.

• Complete any duties assigned for growth and development.
• Extensive in-dealership sales and F&I background.
• Ability to produce organized and effective internal and external communications.
• Ability to communicate effectively with associates, partners, vendors, dealers and dealer personnel.
• Solid working knowledge of Word, Excel, and PowerPoint.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The applicant is required to be eligible to legally work in the United States.

CERTIFICATES, LICENSES, REGISTRATIONS*

Valid Driver’s License required.

PHYSICAL ENVIRONMENT

The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job.  While performing the duties of the job, the associate is required to travel on a weekly basis by auto and by air, schedule and execute travel plans across the country. A large amount of this travel involves driving a company vehicle: the preferred method of travel when logistics support.  On a daily basis the associate will be required to analyze and interpret data, communicate, and remain on the road for a significant periods of the time. The associate will also be expected to frequently access, input, and retrieve information from the computer and other office productivity devices.  The associate is regularly required to visit and move about the corporate office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.  The duties for this position occur in various places including, but not limited to an office environment, car dealerships, and semi-industrial settings.  The associate will regularly be exposed to wet and/or humid conditions, areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present, and outside weather conditions.  The noise level for this position will vary and the associate may be exposed to loud noise levels.

TRAVEL REQUIRED

Significant travel is required for this position (up to 80% of the time and on a domestic basis).

The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing.

We are seeking candidates who are legally authorized to work in the United States, without Sponsorship.

TOTAL REWARDS

Our Total Rewards package is an integral part of how we recognize our associates’ contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more To learn more about these programs and many more, take a tour of our Benefits Page

Compensation for this position is $110,000/year with a 15% annual discretionary bonus opportunity.

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