Customer Service Representative

2 weeks ago


Louisville, United States Total Tool Supply, Inc. Full time
CUSTOMER SERVICE - WEEK DAY SCHEDULE WITH DAYTIME HOURS Seems too good to be true, right? Not at Total Tool Our stores are open Monday through Friday from 7am - 5pm which means no weekends or evenings for you. Join our Customer Service team in Louisville, KY.

THE PERKS DON'T STOP THERE Interested in a culture built on a foundation of strong core values? Check Seeking competitive pay and a strong benefits package? Check, check Looking for more? We've got that as well How about an awesome tool discount, training and development opportunities, and room for career growth? Did we check all the boxes and then some? The list goes on and on (literally), see below:
  • Medical, dental and vision
  • Company-paid basic life insurance, short-term and long term disability
  • Voluntary life insurance
  • HSA and 401(k) benefits with employer matches
  • Dependent Care FSA
  • Voluntary Critical Illness, Accident, and Hospital Indemnity coverage
  • Paid Time Off (PTO) starting at 80 hours accrued in a full calendar year
  • Monday - Friday schedule
  • Daytime hours
  • Six (6) holidays off - PAID
WHAT YOU WILL DO:

Love tools? Awesome - so do we You'll be identifying and recommending products to customers based on their needs. We are in search of someone who has their eyes set on sales as a future career path.

As a Customer Service Representative for Total Tool, you will be in a front-line sales role. An ideal candidate will have a desire to provide excellent customer service to internal and external customers, in-person and over the phone. Responsibilities include, but are not limited to:
  • Build and maintain exceptional relationships with all customers, primarily in the electrical, mechanical and construction industry.
  • Provide each customer with knowledgeable assistance
  • Process quotes and orders for customers
  • Work in coordination with Outside Sales to streamline the customer experience
  • Engage in ongoing training sessions, staying up to date on new and current products, services, and industry trends
WHAT YOU WILL NEED TO SUCCEED:

You bring the customer service skills and can-do attitude, we'll teach you the industry and product knowledge
  • Hardworking, Humble, and Hungry
  • Minimum of 2 years of previous customer service experience - with the desire to grow into a sales role.
  • A desire to grow your career with an industry-leading company
  • Highly motivated
  • Detail-oriented
  • Ability to thrive in a team environment
  • Strong computer skills and ability to learn new software
PHYSICAL REQUIREMENTS:
  • Ability to stand on a hard surface for extended periods of times
  • Ability to lift 50lbs on a daily basis


  • Louisville, United States Rumpke Consolidated Companies, Inc. Full time

    Customer Service Representatives receive and respond to calls from residential customers, serving as the first point of contact for customers to resolve customer issues. This role works with a team of customer service representatives to meet overall Customer Service Representative, Customer Service, Representative, Data Entry, Contracts, Retail, Skills


  • Louisville, United States PCA Pharmacy Full time

    The customer service representative will be responsible for providing excellent customer service to Synchrony Lab customers. Duties will include direct contact with Synchrony Lab customers and vendors, including the lab courier service. Such contact Customer Service, Customer Service Representative, Representative, Retail, Laboratory


  • Louisville, United States University of Louisville Physicians Full time

    The concierge staff will also be identified as the vision for U of L Health Care in all facilities. The Customer Service Representative provides a superb customer experience to our patients, families, physicians and staff. The Customer Experience Rep Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Healthcare,...


  • Louisville, United States MacNeil Automotive Prod Full time

    Retail Sales Customer Service Representative - Broomfield, Colorado WeatherTech Direct is seeking well-qualified Retail Sales Customer Service Representative to ensure the overall satisfaction of customers in our Broomfield, Colorado factory store Our Customer Service Representatives provide exceptional customer support and product knowledge to our customers...


  • Louisville, United States QCHI Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Store 4526 located at 3280 N Church Ave Louisville, MS 39339. The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team...


  • Louisville, United States McKesson Full time

    Responds to all inbound phone calls and emails in a professional and timely manner. - Finds resolution of issues within the defined metrics and refers escalated issues to the Customer Service Supervisor/ Manager when necessary. - Researches and resol Customer Service Representative, Customer Service, Representative, Retail, Healthcare, Skills


  • Louisville, Kentucky, United States Pizza Hut Shop Full time

    We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Pizza Hut Shop. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring that they have a positive and memorable experience with our brand.Key Responsibilities:Answer customer calls and...


  • Louisville, United States ShipMonk Full time

    Why ShipMonk? ShipMonk is the world's largest 3PL for high-growth e-commerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help small and medium-sized e-commerce businesses scale by offering technology-driven fulfillment solutions that enable business founders to devote more time to the things that matter...


  • Louisville, United States RedBird Global Full time

    We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with customers in a...


  • Louisville, United States XPO Full time

    What you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications:Transportation experienceExcellent...


  • Louisville, Kentucky, United States Pizza Hut Shop Full time

    We are seeking a Customer Service Representative to join our team at Pizza Hut Shop. As a Customer Service Representative, you will be responsible for providing fast, fun, and friendly service to our customers.Key Responsibilities:Answer the telephone with a smile in your voice and take customer menu orders.Greet Carry-Out customers and assist with all...


  • Louisville, Kentucky, United States Advanced Solutions Full time

    Job SummaryThe Customer Care Representative provides exceptional customer support to clients and represents Advanced Solutions in a professional manner. They interact with clients to provide information in response to inquiries about products and services, and handle and resolve customer issues.Key ResponsibilitiesReceives customer requests, analyzes...


  • Louisville, Kentucky, United States German American Full time

    Job Title: 920 FT Customer Service SpecialistAbout Us: German American Bancorp is a leading financial services company that values its employees and customers. We are committed to delivering exceptional service and building strong relationships with our communities.Job Summary:We are seeking a highly skilled Customer Service Representative to join our team....


  • Louisville, United States Greif Full time

    Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome. Job Requisition #: 027128 Customer Service Representative (Open) Job Description Greif has a great opportunity to join a team where customer service satisfaction is our top priority. This team supports a fast-paced,...


  • Louisville, Kentucky, United States CornerStone Staffing Full time

    **Job Summary**CornerStone Staffing is seeking a highly skilled Customer Service Representative to join our team in a healthcare environment. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients, caregivers, and providers through inbound and outbound phone calls.**Key Responsibilities:**Handle...


  • Louisville, United States ALine Inc Full time

    Aline is a leading provider of support services for senior living communities. We specialize in assisting prospects and their loved ones in finding the perfect living arrangement that meets their needs. Our team is dedicated to providing compassionate service and guidance throughout the decision-making process. We are currently seeking talented...


  • Louisville, United States Pyramid Consulting Full time

    Immediate need for a talented Customer Service Representative. This is a 05+ Months contract opportunity with long-term potential and is located in Louisville, KY( Training onsite then Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 23-25173 Pay Range: $17.50/hour. Employee benefits include, but are not...


  • Louisville, United States XPO Full time

    What you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications:Transportation experienceExcellent...


  • Louisville, Kentucky, United States Clay Robinson - State Farm Agent Full time

    Job Description**Position Overview**Clay Robinson - State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.**Responsibilities**Provide prompt, accurate,...


  • Louisville, United States FastSigns Full time

    Benefits: Bonus based on performance Paid time off Profit sharing Training & development FASTSIGNS #330701 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial...