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Catering Services Director
2 months ago
ARAMARK Catering Services Director in Concord, North Carolina
Job Description
The Catering Services Director is responsible for planning and leading the entire catering operation across multiple units or in a large account. The Catering Services Director will be responsible for the Catering team, planning, and completing catering orders and special events. Additionally, the Catering Services Director will be responsible for the budgets and financial goals of the department.
Job Responsibilities
Coordinate total catering operations to include duties such as booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration
Be responsible for all aspects of preparation, service, and cleanup for multiple catering operations
Develop and implement catering solutions to meet customers' needs
Develop and maintain effective client and customer rapport
Develop and implement an annual comprehensive marketing plan for catering, including but not limited to collateral, sales strategies, and marketing budgets
Establish and implement service and presentation standards for all catering operations, implement processes to ensure compliance and consistency
Implement new services to support base business growth and client retentions
Stay ahead of and advise clients, customers, and staff on current catering trends and products
Facilitate the delivery of prepared food built from banquet event orders
Participate in the sales process and negotiations of contracts and assist clients in planning special events
Train and lead catering employees to ensure catering standards are followed
Responsible for setting and delivering sales, food, and labor targets
Responsible for the execution of catering events of varied size and scope including staffing and management
Responsible for components accounting functions including accurate reporting of all catering-related revenue, expenses, and receivables
Ensure compliance with all food, occupational, and environmental safety policies
Qualifications
Requires at least 4 years of experience
Requires at least 1-3 years of experience in a management role
Previous experience in events and catering required
Bachelor's degree or equivalent experience required
Available to work event-based hours
Complete Food Handlers and Alcohol Service Certifications as required
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