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Mind & Memory Care Director

2 months ago

Concord, United States Benchmark Senior Living Full time

The Birches at Concord is seeking a Mind & Memory Care Director to join their dedicated team

The Mind & Memory Care Director will be responsible for providing overall leadership and management to staff in the Harbor Program. You will plan, organize, develop and lead the overall operations of the Harbor Program in accordance with federal, state, and local laws as well as the standards, guidelines and regulations of Benchmark Senior Living.

You will work with the Resident Care Director to evaluate the care delivered to residents as well as monitor and oversee call-out practices for Harbor - enforcing company standards to ensure adequate staffing levels at all times. If you are an industrious and compassionate individual who truly wants to help people suffering from dementia, then Benchmark Senior Living may be the right place for you

Memory Care Director Job Responsibilities

  • Provide supervision, coaching, recognition, engagement and performance evaluations on all Harbor Resident Care Associates.
  • Maintaining an engaging, homelike environment which presents residents with many opportunities to touch, collect or enjoy interesting items along the way.
  • Supporting and monitoring the day-to-day delivery of quality resident services resulting in high resident, family and associate satisfaction.
  • Schedules all staff for 24/7 delivery of services with the Memory Care Program while monitoring available labor hours to budget. Operating the Memory Impaired Program includes, but is not limited to, recruiting, hiring, on-boarding, training, coaching, and developing all of the resident care staff to ensure the highest caliber staff is consistently in place. Integral components of the position include successful outcomes with customer, family and associate relations; quality assurance; regulatory compliance and financial management. This role partners with our Resident Care Director (RN) in order that the services driven by the resident service plan are provided and changes are communicated.

    Additional responsibilities for the Mind & Memory Care Director include:
  • Supporting the residents' family, friends and significant others as ongoing caregivers and members of the care giving team
  • Communicating frequently with family members
  • Understanding and managing the department's budget
  • Attending and actively participating in local Alzheimer's Association Chapters or local partnerships
  • Conducting tours of Harbor as needed for prospective residents and families

    As a Mind & Memory Care Director for Benchmark Senior Living, you must be an ambitious, approachable and hands-on manager with a can-do attitude. You must also have excellent written, verbal and interpersonal communication skills.
    Additional requirements of the Mental Health Operations Manager include:
  • Bachelor's degree from an accredited college or university
  • Minimum 2 years of supervisor experience in a Senior or Dementia setting
  • Being knowledgeable about the dementia disease process
  • Proficiency in Microsoft Office applications such as Excel and Outlook

    Benefits

    At Benchmark Senior Living, we recognize how hard our employees work in order to provide our resident seniors with the best care possible. Therefore, we are proud to provide our Mind & Memory Care Director with great compensation and excellent benefits
    Benefits available include:
  • Medical, Dental and Vision Insurance
  • Life Insurance
  • Accidental Death and Dismemberment Insurance
  • Long-term Disability Insurance
  • UNUM
  • 401(k) Retirement Planning
  • Working Advantage
  • Culture Compensation
  • Tuition Reimbursement
  • Adoption Assistance
  • Discounts on MetLife Auto and Home Insurance through payroll deduction
  • Paid Membership fees for SitterCity