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Senior Technical Business Analyst, Portfolio Management Office

1 month ago

Yorktown, United States Queensland Treasury Full time

Purpose of Role The Senior Technical Business Analyst will be an important member of the PMO team and will be responsible for assisting project teams with bridging the gap between business needs and technology solutions. Their primary focus will be to work collaboratively with stakeholders in providing business analysis and project coordination support so that desired business outcomes on projects are achieved. We are seeking a professional to identify, analyze, and document business needs, support initiative delivery, and provide project coordination. They must be adept in business analysis, operational improvements, audit remediation, and supplier engagement. Responsibilities & Accountabilities Key areas of responsibility and accountability for the Senior Technical Business Analyst will include: Working with business and technology stakeholders to identify and develop business, functional and non-functional requirements that effectively align business needs with QTC’s technology development requirements. Working with relevant stakeholders to undertake project planning, defining project schedules, and determining project work breakdown structures and key milestones. Managing internal and external stakeholders and resources to ensure commitments in terms of deliverables and scope of work are fulfilled and tasks are completed within target timeframes. Working with the business to identify support requirements for new solutions. Working with the Solution Architecture function to interpret and align the business requirements with QTC’s technical design principles to identify a solution that meets all requirements. Facilitating workshops, discussions, and user interviews to develop and document requirements, user stories, user profiles/personas, business process maps, test cases, and other associated outputs as required. Utilising a collaborative design approach to synthesise user research findings, user and business requirements into low/medium fidelity wireframes and functional requirements (where applicable). Identifying and analysing requirements from the user perspective, and working with technical staff to ensure accurate interpretation of business requirements. Identifying and documenting 'to-be' business processes and workflows and develop plans and strategies to assist with minimising business change impacts. Working with the business and the Solution Architecture function to conduct options analyses and propose recommended solutions, for consideration and further assessment. Where applicable, contributing to the testing and confirmation of user/business requirements. Acting as an ‘enabler’ of change initiative proposals to ensure timely decision making. Writing and contributing to change requests, business cases, and other documentation required as part of project approval processes. Identifying risks, issues, dependencies and improvement areas to the Project and working with all internal and external stakeholders to ensure mitigating activities are put in place. Ensuring the divisional leadership team is updated on a regular basis by assisting the team to collect regular project updates when required. Ensuring interdependencies between projects are mapped and understood by project owners and other key stakeholders. Assisting with the maintenance of relevant solution documentation such as technical designs, as-built documentation, and business process maps. Supporting the Portfolio Management Office (PMO) in reviewing and uplifting its business analysis capabilities, including standards and practices. Other duties as deemed relevant to business requirements and within the technical competency of the position. Competencies Technical Competencies Uses business analysis techniques to provide and present holistic evidence base and supports its use to enable informed decision making by stakeholders. Leads the delivery of quality analysis to ensure a continuous focus on business outcomes through to delivery. Qualifications Essential Tertiary qualification in information technology, business analysis or related discipline. Relevant business analysis certification or accreditation with a certifying body (e.g. BABOK, IIBA). Desirable Post graduate qualification in business analysis or related discipline. Experience Essential Extensive experience leading technical business activities in a project setting, preferably within medium to large complex organisations (public sector and/or finance industry experience highly desirable). Experience in the application of business analysis frameworks and techniques, such as BABOK. Experience in contributing to business and technology change activities, including the development and implementation of new systems, processes, and practices. Demonstrated understanding of the software development lifecycle and approaches to project management including waterfall, agile, and hybrid. Proven skills in stakeholder engagement and management at all levels. Desirable Proficiency in project management practices, including skills and techniques to support projects through the software delivery lifecycle, is highly desirable. Familiarisation of public sector procurement processes and practices (particularly as they relate to the acquisition of technology-based products and services) desirable, but not required. Recent experience in the design and implementation of Microsoft Azure technologies desirable, but not required. #J-18808-Ljbffr