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Network Support Specialist

3 months ago


Kansas City, United States PRI Global Full time

Network Support Specialist

Kansas City, MO(onsite)

Contract

Only Local to and USC

Work Conditions:

Some on-call responsibility and occasional off hours work required.

12 Hour Shift work.

Work one weekend day per work week."

Major Accountabilities:

Monitor and take corrective action for problems while minimizing customer impact.

Create and/or update internal tickets to document monitoring and recovery steps.

Perform routine maintenance procedures as required by policy or procedure.

Maintain metrics as defined by management.

Education:

Bachelors degree or equivalent experience

Knowledge / Experience:

Candidate will require basic knowledge of routing/switching, tunneling, security operations/engineering ,MPLS.

a` This is the objective since they might not know our environment a` OCC Entry Level -- -- Demonstrates ability to function in 2 of the 5 expertise areas in the OCC. (Unix, Mainframe, Production Control, Debit, Network) and is proficient in 1 of the 5 OCC expertise areas. Is a subject matter expert in 1 of the 5 expertise areas of the OCC.

Firewall experience

1 year or relevant experience required

Skills/ Abilities:

Effective problem/troubleshooting skills written and verbal communication skills; organization and interpersonal skills.

Work Conditions:

Some on-call responsibility and occasional off hours work required.

12 Hour Shift work.

Work one weekend day per work week."