Member Services Representative- Weekday Evenings

7 days ago

San Diego, United States Planet Fitness Full time
Benefits:
  • Bonus based on performance
  • Opportunity for advancement
  • Training & development
JOIN OUR TEAM

At One World Fitness (Planet Fitness), our focus is always on doing the next right thing. This by making a positive impact in our communities to enhance people's lives with an affordable, high-end fitness experience." We Set the Tone" as such task requires a team of inspiring, motivated, competitive, and hardworking go-getters. As one of the fastest-growing franchises and operators of fitness centers in the United States, One World Fitness is just getting warmed up. Currently with 33 locations across the East/West Coast and expected to double the number within the next 3-4 years. We are continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future for the leadership of tomorrow.

Job Summary: Member Services Representative

(MSR) position at Planet Fitness is more than just a job, it is an opportunity for personal development, leadership, organization and to maximize your career while helping improve the lives of our members...the upbeat environment and friendships you will gain are a bonus too Our MSR's are the foundation of our success and are solely responsible for creating and maintaining the unmatched atmosphere that makes Planet Fitness unique in the fitness industry. While working with us you will have the opportunity to learn skills applicable to any future job, develop life-long relationships, and grow your career with the company. We believe in promoting from within and most of our managers started out in this role.

Essential Duties and Responsibilities:
  • Greet members, prospective members, and guests, providing an exceptional customer experience.
  • Enforcing the Judgement Free zone
  • Always smile and be courteous.
  • Taking prospects on tours
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
    • Help members download PF Mobile App
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Completed assigned cleaning areas.
  • Promotes sales of Tanning lotions and Memberships.
  • Create connections with the community
Qualifications/Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Experience in Sales
  • Punctuality and reliability are a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
  • CPR Certification AED/First Aid /CPR
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the club phone during shift.
  • Must be able to occasionally lift to 50 lbs.


If you would enjoy being part of a team first performance-based company than this is the place for you We are seeking for an asset who enjoys new challenges and lets their ambition/hard work be a factor in overcoming these. We provide all the tools, but it is about how you use them to build your success

Compensacin: $16.85 per hour

Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirn consideracin por el empleo sin distincin de raza, color, religin, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra caracterstica protegida por la ley.

(si ya tienes un currculum en Indeed)

  • Member Services Representative- Weekday Evenings

    4 weeks ago

    San Diego, United States Planet Fitness Inc. Full time

    Benefits: * Bonus based on performance * Opportunity for advancement * Training & development JOIN OUR TEAM! At One World Fitness (Planet Fitness), our focus is always on doing the next right thing. This by making a positive impact in our communities to enhance people's lives with an affordable, high-end fitness experience." We Set the Tone" as such task...

  • Member Services Representative- Weekday Mornings

    4 weeks ago

    San Diego, United States Planet Fitness Inc. Full time

    Benefits: * Bonus based on performance * Employee discounts * Health insurance * Training & development JOIN OUR TEAM! At One World Fitness (Planet Fitness), our focus is always on doing the next right thing. This by making a positive impact in our communities to enhance people's lives with an affordable, high-end fitness experience." We Set the Tone" as...

  • Member Services Representative

    4 weeks ago

    San Diego, United States EXOS Full time

    Job Summary: Responsibilities: We're seeking a Member Services Representative to join our team! As our new Member Services Representative you will: * Assist and respond to customer issues and inquiries * Create awareness of the Center through community outreach and connectivity * Grow profit centers through promotion of club services to new and...

  • Member Services Representative- Weekday Mornings

    3 months ago

    San Diego, United States Planet Fitness Full time

    Benefits: Employee discounts Free uniforms Opportunity for advancement JOIN OUR TEAM! At One World Fitness (Planet Fitness), our focus is always on doing the next right thing. This by making a positive impact in our communities to enhance people's lives with an affordable, high-end fitness experience." We Set the Tone" as such task requires a team of...

  • Member Services Representative

    3 months ago

    San Diego, United States North Island Credit Union Full time

    (95%):Provide prompt and accurate information to members regarding accounts, Credit Union products, services, and promotions. Offers and cross-sells Credit Union products and services to meet member needs. Effectively responds to member's questions a Member Services, Member Service, Representative, Engagement, Retail, Banking

  • Senior Member Service Representative

    4 weeks ago

    San Diego, California, United States BluPeak Credit Union Full time

    OverviewThis is a challenging and rewarding opportunity to join BluPeak Credit Union as a Senior Member Service Representative. In this role, you will be responsible for providing exceptional service to our members, building strong relationships, and driving business growth.Job SummaryThe Senior Member Service Representative will work in our Berkeley and...

  • Member Services Representative Assistant

    7 hours ago

    San Diego, California, United States Planet Fitness Full time

    Job DescriptionThe Member Services Representative Assistant will be responsible for providing exceptional customer service, enforcing our Judgement Free Zone policy, and ensuring that all front desk activities run smoothly.You will be the first point of contact for members, prospective members, and guests, requiring a strong ability to interact in a positive...

  • Member Services Representative

    4 weeks ago

    San Diego, United States Planet Fitness Inc. Full time

    Benefits: * Bonus based on performance * Employee discounts * Free uniforms * Health insurance * Training & development JOIN OUR TEAM! At One World Fitness (Planet Fitness), our focus is always on doing the next right thing. This by making a positive impact in our communities to enhance people's lives with an affordable, high-end fitness experience." We...

  • Member Services Representative

    4 weeks ago

    San Diego, United States North Island Credit Union Full time

    (95%):Provide prompt and accurate information to members regarding accounts, Credit Union products, services, and promotions. Offers and cross-sells Credit Union products and services to meet member needs. Effectively responds to member's questions a Member Services, Member Service, Representative, Engagement, Retail, Banking

  • Member Services Representative

    2 weeks ago

    San Diego, United States North Island Credit Union Full time

    (95%):Provide prompt and accurate information to members regarding accounts, Credit Union products, services, and promotions. Offers and cross-sells Credit Union products and services to meet member needs. Effectively responds to member's questions a Member Services, Member Service, Representative, Engagement, Retail, Banking Learn More

  • Member Services Representative

    6 months ago

    San Diego, United States Planet Fitness Full time

    JOIN OUR TEAM! At One World Fitness (Planet Fitness), our focus is always on doing the next right thing. This by making a positive impact in our communities to enhance people's lives with an affordable, high-end fitness experience." We Set the Tone" as such task requires a team of inspiring, motivated, competitive, and hardworking go-getters. As one of the...

  • Member Services Representative

    7 months ago

    San Diego, United States Planet Fitness Full time

    JOIN OUR TEAM! At One World Fitness (Planet Fitness), our focus is always on doing the next right thing. This by making a positive impact in our communities to enhance people's lives with an affordable, high-end fitness experience." We Set the Tone" as such task requires a team of inspiring, motivated, competitive, and hardworking go-getters. As one of the...

  • Member Service Representative

    3 months ago

    San Diego, United States Crunch Fitness Full time

    Benefits: Company parties Employee discounts Opportunity for advancement Training & development Wellness resources Free uniforms Member Service Representative HIGHLIGHTS FREE gym membership with all the amenities: Personal training, group fitness classes, hydromassage, tanning, unlimited gym access! Lively environment, versatile assignments, competitive...

  • Food Service Team Member

    3 weeks ago

    San Diego, California, United States Terra Vista Managment, Inc. Full time

    Job OverviewTerra Vista Management is seeking a skilled Food Service Team Member to join our team at Campland on the Bay in San Diego. As a Food Service Team Member, you will be responsible for preparing and cooking a variety of menu items, maintaining a clean and safe kitchen environment, and working collaboratively with other team members.Estimated...

  • Customer Service Representative

    2 days ago

    San Diego, California, United States SIXT USA Full time

    Job Title: Customer Service RepresentativeSIXT USA is seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences to customers from around the world. Your primary focus will be on providing accurate information,...

  • Member Service Representative

    4 weeks ago

    San Antonio, United States Credit Human Full time

    We are seeking a Member Service Representative for the Member Service Center (MSC) Department. The job incumbent is expected to meet all department standards. This is a contact center environment where you will assist members by appropriately resolvi Member Service, Representative, Customer Service, Retail, Experience

  • Member Service Representative

    3 weeks ago

    San Antonio, United States Credit Human Full time

    We are seeking a Member Service Representative for the Member Service Center (MSC) Department. The job incumbent is expected to meet all department standards. This is a contact center environment where you will assist members by appropriately resolvi Member Service, Representative, Customer Service, Retail, Experience Learn More

  • Retail Customer Service Representative

    2 days ago

    San Diego, California, United States Broady's House Of Flavors Full time

    Becoming a Retail Customer Service Representative at Broady's House Of Flavors is an exciting career opportunity for those who enjoy working in a fun, fast-paced retail environment and providing top-notch customer service. As a valued member of our team, you will play a pivotal role in ensuring customer satisfaction by handling orders, addressing inquiries,...

  • Member Service Representative

    2 weeks ago

    San Diego, United States Navy Federal Credit Union Full time

    Overview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....

  • Member Services Representative

    3 months ago

    San Diego, United States Planet Fitness Full time

    Benefits: Bonus based on performance Employee discounts Health insurance Training & development JOIN OUR TEAM! At One World Fitness (Planet Fitness), our focus is always on doing the next right thing. This by making a positive impact in our communities to enhance people's lives with an affordable, high-end fitness experience." We Set the Tone" as such task...