Customer Service Representative

3 weeks ago


San Diego, California, United States SIXT USA Full time
Job Title: Customer Service Representative

SIXT USA is seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences to customers from around the world. Your primary focus will be on providing accurate information, making timely records of damages and other related items, and ensuring that vehicles are clean and well-maintained.

Key Responsibilities:
- Welcome all customers as they arrive on the lot
- Ask about their experience with SIXT, recording feedback to improve future rental experience
- Make sure customers have all their personal belongings from the vehicle
- Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report

Requirements:
- Ability to work 40 hours per week including day and/or evening hours
- Must have effective verbal communication skills to communicate with customers, coworkers, and management
- Must have driving experience with a valid driver's license and a good driving history

About Us:
SIXT is a leading global mobility service provider with sales of $3.07 billion and around 9,000 employees worldwide. We pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer – Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.

Estimated Salary: $45,000 - $55,000 per year

Benefits:
- Competitive salary
- Comprehensive benefits package
- Opportunities for career growth and development

How to Apply:
Please submit your resume and cover letter to us.

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