Member Services Representative Assistant

3 days ago


San Diego, California, United States Planet Fitness Full time
Job Description

The Member Services Representative Assistant will be responsible for providing exceptional customer service, enforcing our Judgement Free Zone policy, and ensuring that all front desk activities run smoothly.

You will be the first point of contact for members, prospective members, and guests, requiring a strong ability to interact in a positive and professional manner.

Responsibilities include greeting members, answering phones, checking members into the system, and facilitating updates to member accounts.

  • Greet members and guests, providing a warm and welcoming atmosphere
  • Enforce our Judgement Free Zone policy
  • Answer phones and assist callers with various questions
  • Check members into the system
  • Facilitate updates to member accounts


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