Call Center Representative
6 months ago
- Provide professional verbal and written communications, including speaking clearly and distinctly over the telephone.
- Listen intently with the practice to hear people out, and accurately restate the needs of the customer, and document the customer interaction proficiently.
- Effectively utilize multiple computer systems for essential job functions, including proficiency in Microsoft Office, and becoming familiar with Company processing systems as assigned.
- Multi-task, develop good organizational skills as well as prioritize work when performing the various tasks for the department and the job.
- Continually participate in training programs for current and new products and services, customer concern and telephone skills training, and other training, as required, to provide an excellent customer service experience.
- Ability to be a positive influence in establishing, developing, and maintaining professional working relationships with internal and external customers to ensure the prompt, efficient, and positive customer experience.
- High School diploma or GED equivalent. Prior customer service or call center representative experience is preferred.
- Maintaining a high level of confidentiality.
- An organization that values work/life balance.
- Training and development opportunities to grow personally and professionally.
- Industry-leading benefits plan including health, vision, dental, 401K, company-wide incentive plan, and an Employee Community Volunteer Program.
- A collegial team-focused environment.
- Education reimbursement plan after one year of employment.
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Call Center Representative
6 months ago
Indianapolis, United States Penske Automotive Group Full timeJob Overview Summary/Objective The BDC Representative is responsible for making inbound and outbound calls and communicating with prospects and customers via text, email, or social media as assigned. Essential Functions Training is 3-4 weeks long Training includes shadowing, mock calls, legal training, how to use computer systems, and how to...
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Call Center Representative
12 hours ago
Indianapolis, United States Disability Solutions Full timeTekSystems is hiring CSR's for a local Health Insurance Company in Indianapolis, IN!Customer Service Representative (CSR) for a local health insurance companyTaking inbound calls from members regarding questions about their policy, payments, ID cards, etc.Monday-Friday, 8am-8pm AvailabilityFirst 4-6 weeks onsite for training, then transition to fully...
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Call Center Representative
6 days ago
Indianapolis, United States TEKsystems Full timeJob DescriptionJob DescriptionTekSystems is hiring CSR's for a local Health Insurance Company in Indianapolis, IN!Customer Service Representative (CSR) for a local health insurance companyTaking inbound calls from members regarding questions about their policy, payments, ID cards, etc.Monday-Friday, 8am-8pm AvailabilityFirst 4-6 weeks onsite for...
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Call Center Representative
1 week ago
Indianapolis, United States TEKsystems Full timeJob DescriptionJob DescriptionTekSystems is hiring CSR's for a local Health Insurance Company in Indianapolis, IN!Customer Service Representative (CSR) for a local health insurance companyTaking inbound calls from members regarding questions about their policy, payments, ID cards, etc.Monday-Friday, 8am-8pm AvailabilityFirst 4-6 weeks onsite for...
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Call Center Representative
6 days ago
Indianapolis, United States TEKsystems Full timeJob DescriptionJob DescriptionTEKsystems is hiring CSR's for a local Health Insurance Company in Indianapolis, IN!Job Description: Contractors will be taking Inbound calls from Members. You will be on the phones most of the day. You will document calls into the system as they happen. Calls would include:Assisting by looking up what their insurance may or...
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Indianapolis, United States Phaxis Full timeScroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Medical company has an opening for a Customer Service Representative/Call Center temp to perm in Indianapolis, IN. Answer billing/claims questions, resolve claim issues for members and assist with pharmacy questions. Professional, good...
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Indianapolis, United States Phaxis Full timeScroll down to find the complete details of the job offer, including experience required and associated duties and tasks.Medical company has an opening for a Customer Service Representative/Call Center temp to perm in Indianapolis, IN. Answer billing/claims questions, resolve claim issues for members and assist with pharmacy questions. Professional, good...
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Indianapolis, United States Phaxis Full timeScroll down to find the complete details of the job offer, including experience required and associated duties and tasks.Medical company has an opening for a Customer Service Representative/Call Center temp to perm in Indianapolis, IN. Answer billing/claims questions, resolve claim issues for members and assist with pharmacy questions. Professional, good...
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Indianapolis, United States ATC Full timeBilingual/Spanish Inbound Call Center RepresentativeOnsite Role at Indianapolis, INHourly Pay: $15.17/hourJob Description:Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory.Requirements:Good communication skills is requiredKnowledge of...
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Bilingual Call Center Representative
1 week ago
Indianapolis, United States TEKsystems Full timeJob DescriptionJob DescriptionTekSystems is hiring Spanish Bilingual CSR's for a local Health Insurance Company in Indianapolis, IN!Customer Service Representative (CSR) for a local health insurance companyTaking inbound calls from members regarding questions about their policy, payments, ID cards, etc.Monday-Friday, 8am-8pm AvailabilityFirst 4-6 weeks...
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Bilingual Call Center Representative
6 days ago
Indianapolis, United States TEKsystems Full timeJob DescriptionJob DescriptionTekSystems is hiring Spanish Bilingual CSR's for a local Health Insurance Company in Indianapolis, IN!Customer Service Representative (CSR) for a local health insurance companyTaking inbound calls from members regarding questions about their policy, payments, ID cards, etc.Monday-Friday, 8am-8pm AvailabilityFirst 4-6 weeks...
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Call Center Customer Service Representative
6 months ago
Indianapolis, United States Meduit Full timeWHO WE ARE:Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. As one of the nation's leading RCM solutions companies, we partner with hospital and physician practices...
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Call Center Representative
4 weeks ago
Indianapolis, United States BCForward Full timeJob DescriptionJob DescriptionESSENTIAL FUNCTIONS and RESPONSIBILITIESActs as primary liaison with customer in solving problems related to the application process and service.Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.Educates and informs the customer by...
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Call Center Representative
2 weeks ago
Indianapolis, United States BCForward Full timeJob DescriptionJob DescriptionESSENTIAL FUNCTIONS and RESPONSIBILITIESActs as primary liaison with customer in solving problems related to the application process and service.Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.Educates and informs the customer by...
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Call Center Representative
4 weeks ago
Indianapolis, United States BCForward Full timeJob DescriptionJob DescriptionESSENTIAL FUNCTIONS and RESPONSIBILITIESActs as primary liaison with customer in solving problems related to the application process and service.Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.Educates and informs the customer by...
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Call Center Representative
4 weeks ago
Indianapolis, United States BCForward Full timeJob DescriptionJob DescriptionESSENTIAL FUNCTIONS and RESPONSIBILITIESActs as primary liaison with customer in solving problems related to the application process and service.Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.Educates and informs the customer by...
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Call Center Representative
4 weeks ago
Indianapolis, United States Engaging Solutions, LLC Full timeJob Type Full-time Description Position Purpose: The purpose of the Care Engagement Specialist III - Customer Service in the contact center is to handle inbound and outbound interactions. The Engagement Specialist is accountable for the delivery of high-quality professional services in accordance with the mission, core values, and purposes for Engaging...
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Call Center Agent I
2 months ago
Indianapolis, United States TCC Solutions Full timeJob DetailsJob Location INDIANAPOLIS, IN Remote Type Fully Remote Position Type Full Time Education Level 4 Year Degree Salary Range $18.00 - $21.00 Hourly Travel Percentage None Job Category Customer Support Description Call Center Agents answer and resolve customer inquiries via telephone and email related to the use of our child care software solution,...
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Bilingual Call Center Representative Contractor
4 weeks ago
Indianapolis, United States BCForward Full timeJob DescriptionJob DescriptionESSENTIAL FUNCTIONS and RESPONSIBILITIESActs as primary liaison with customer in solving problems related to the application process and service.Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.Educates and informs the customer by...
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Bilingual Call Center Representative Contractor
2 weeks ago
Indianapolis, United States BCForward Full timeJob DescriptionJob DescriptionESSENTIAL FUNCTIONS and RESPONSIBILITIESActs as primary liaison with customer in solving problems related to the application process and service.Communicates clearly and professionally with the customer by telephone and/or written correspondence regarding all aspects of claims process.Educates and informs the customer by...