Front Desk Agent

3 months ago

Kenner, United States Palette Hotels Full time
Position: Front Desk Agent -Holiday Inn Express Kenner - New Orleans

Essential Duties and Responsibilities

As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
  • Act in accordance with all security and emergency procedures and manage the instigation of these, as required
  • Ensure that all Guest complaints managed, recorded, and resolved promptly
  • Support the Night Auditor with all Front Desk and accounting related duties
  • Produce nightly reports, as required
  • Inform Departments of special requests, early/late departures, room changes and other Guest requests
  • Maintain good communication and work relationships in all hotel areas
  • Act in accordance with fire, health and safety regulations and follow the correct procedures when required
Serve your role and Team in an environmentally-conscience manner.

Required Skills and Requisites

Job Requirements

Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior, skills, and values that follow:
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Flexible work schedule Day Shift and Night Shift
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Two years Front Desk experience
  • Knowledge of the hospitality industry
  • High level of IT Proficiency
  • Able to speak and understand Spanish

Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference.

Palette Hotels LLC is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.

Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

  • Front Desk Agent

    4 weeks ago

    Kenner, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Doubletree New Orleans Airport [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...

  • Front Desk Representative

    6 days ago

    Kenner, Louisiana, United States Palette Hotels Full time

    Job OverviewWe are seeking a highly skilled Front Desk Agent to join our team at Palette Hotels. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling front desk operations, and contributing to a positive and welcoming hotel environment.Key Responsibilities:Manage front desk operations, including...

  • Front Desk Representative

    1 week ago

    Kenner, Louisiana, United States Palette Hotels Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Palette Hotels.As a Front Desk Agent, you will be the first point of contact for our guests and will play a critical role in delivering exceptional customer service and ensuring a seamless stay experience.Key ResponsibilitiesManage guest check-ins and...

  • Front Desk Agent

    2 months ago

    Kenner, United States Doubletree New Orleans Airport Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Representative

    4 weeks ago

    Kenner, Louisiana, United States Comfort Inn New Orleans Airport Full time

    Job SummaryWe are seeking a skilled Front Desk Agent to join our team at Comfort Inn New Orleans Airport. As a key member of our front office staff, you will be responsible for providing exceptional guest service and ensuring a smooth stay for our patrons.Key ResponsibilitiesRegister and assign rooms to guests, ensuring accurate and efficient room...

  • Front Desk Representative

    3 weeks ago

    Kenner, Louisiana, United States Comfort Inn New Orleans Airport Full time

    Job SummaryWe are seeking a skilled Front Desk Agent to join our team at Comfort Inn New Orleans Airport. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is comfortable and memorable.Key ResponsibilitiesRegister and assign rooms to guests, ensuring accurate and...

  • Front Desk Coordinator

    2 weeks ago

    Kenner, Louisiana, United States Dental Associates Group Full time

    Job Title: Front Desk ReceptionistKenner Dental is seeking a highly skilled and organized Front Desk Receptionist to join our team.Key Responsibilities:Schedule patients and manage appointmentsProcess and file insurance claimsWork efficiently with Dentrix softwareRequirements:Proficiency in Dentrix softwareExcellent communication and organizational...

  • Pet Paradise Front Desk Supervisor

    7 days ago

    Kenner, Louisiana, United States Pet Paradise Full time

    Job Title: Front Desk SupervisorAt Pet Paradise, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service, leading and training our Front Desk Associates, and ensuring the smooth operation of our front desk functions.Key...

  • Front Desk Receptionist

    2 weeks ago

    Kenner, United States Dental Associates Group Full time $17 - $25

    Kenner Dental Job Description: We are looking for a front desk receptionist who can schedule patients, file insurance claims and work with Dentrix.Competitive pay, great atmosphere, and energetic team.Proficiency Requirements Dentrix Filling Dental ClaimsPresenting Treatment plans

  • Guest Service Agent

    6 months ago

    Kenner, United States J Hospitality Full time

    The Guest Service Agent has overall responsibility for efficiently and courteously handling the requests and transactions of the hotel guests in all Front Desk related functions. The incumbent must utilize available resources to provide excellent guest satisfaction. Required to meet or exceed productivity standards, taking corrective action as needed to...

  • Airport Lounge Front Desk Host

    3 days ago

    Kenner, Louisiana, United States Hyde Park Hospitality Full time

    Job OverviewHyde Park Hospitality is seeking a highly skilled and customer-focused Front Desk Host to join our team at The Club, located within the Louis Armstrong New Orleans International Airport. As a Front Desk Host, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless experience for all...

  • Dental Front Desk Receptionist

    2 weeks ago

    Kenner, United States Dental Associates Group Full time $17 - $25

    Kenner Dental  24 months experience required and must have Dentrix experience.Job Description: We are looking for a front desk receptionist who can schedule patients, file insurance claims and work with Dentrix.Competitive pay, great atmosphere, and energetic team.Proficiency Requirements:Dentrix.Filling Dental Claims.Presenting Treatment plans.

  • Guest Services Agent

    4 months ago

    Kenner, United States Wyndham Hotels & Resorts Full time

    ** Guest Services Agent** Location: Kenner, LA, US, 70062 Property Name: La Quinta by Wyndham New Orleans - Airport Req Id: 17590 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham New Orleans - Airport location in Kenner , Louisiana . **Job Summary** The Guest Service Agent is responsible for providing...

  • Guest Services Agent

    3 weeks ago

    Kenner, United States La Quinta New Orleans Airport Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Night Auditor

    4 weeks ago

    Kenner, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Clarion Airport Hotel [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as required for Food and Beverage audit; Complete the Night Audit checklist for...

  • Guest Services Agent

    5 months ago

    Kenner, United States La Quinta New Orleans Airport Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Ramp Agent

    4 weeks ago

    Kenner, Louisiana, United States G2 Secure Staff Full time

    Job SummaryG2 Secure Staff is seeking a skilled Ramp Agent to provide ground support for inbound and outbound aircraft at Louis Armstrong New Orleans International Airport (MSY). As a Ramp Agent, you will be responsible for handling and caring for passenger baggage, mail, and freight, as well as providing technical guidance and support to front-line...

  • Ramp Agent

    4 weeks ago

    Kenner, Louisiana, United States G2 Secure Staff Full time

    Job OverviewG2 Secure Staff is seeking a highly skilled and motivated Ramp Agent to join our team at Louis Armstrong New Orleans International Airport (MSY). As a Ramp Agent, you will play a critical role in ensuring the safe and efficient handling of aircraft, baggage, and cargo.Key Responsibilities:Provide ground support for inbound and outbound aircraft,...

  • Customer Service Representative

    1 month ago

    Kenner, Louisiana, United States Comfort Inn New Orleans Airport Full time

    Job SummaryWe are seeking a skilled and friendly Front Desk Agent to join our team at Comfort Inn New Orleans Airport.Key ResponsibilitiesRegister and assign rooms to guests, ensuring a smooth and efficient check-in process.Issue room keys or cards and provide guests with information about hotel amenities and services.Manage guest accounts, including...

  • Guest Service Agent/ Night Auditor

    3 months ago

    Kenner, United States Wyndham Hotels & Resorts Full time

    ** Guest Service Agent/ Night Auditor** Location: Kenner, LA, US, 70062 Property Name: La Quinta by Wyndham New Orleans - Airport Req Id: 17973 La Quinta by Wyndham is now seeking a Guest Service Agent/ Night Auditor to join our team at the La Quinta by Wyndham New Orleans - Airport location in Kenner , Louisiana . **Job Summary** The Night Auditor is...