Guest Service Agent

2 weeks ago


Kenner, United States J Hospitality Full time

The Guest Service Agent has overall responsibility for efficiently and courteously handling the requests and transactions of the hotel guests in all Front Desk related functions. The incumbent must utilize available resources to provide excellent guest satisfaction. Required to meet or exceed productivity standards, taking corrective action as needed to ensure standards are maintained.

ESSENTIAL FUNCTIONS

  • Handle guest check-ins and check-outs efficiently and in a professional manner, informing guests of hotel's facilities at time of registration.
  • Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and the hotel.
  • Inform Housekeeping of vacant dirty rooms as they become available upon check-out.
  • Update room status as Housekeeping notifies the desk of changes, if needed.
  • Assist in the verification, balancing and revenue maximization of hotel's room availability.
  • Follow proper cash handling procedures and be able to file and post all charges to Guest folios and ledger accounts.
  • Act as Manager on Duty in absence of any on-site management.


Full job description available upon request.

Requirements

EDUCATION
High School graduate or equivalent required,

EXPERIENCE
Prior Customer Service related experience preferred.
  • Guest Service Agent

    1 week ago


    Kenner, United States J Hospitality Full time

    The Guest Service Agent has overall responsibility for efficiently and courteously handling the requests and transactions of the hotel guests in all Front Desk related functions. The incumbent must utilize available resources to provide excellent guest satisfaction. Required to meet or exceed productivity standards, taking corrective action as needed to...

  • Wireless Sales Agent

    2 weeks ago


    Kenner, United States NOLA Management Full time

    Job DescriptionJob DescriptionAt NOLA Management Group, we take pride in the career opportunities we provide our Wireless Sales Agents. We offer complete comprehensive training in a booming industry with unlimited advancement. We understand that cultivating a welcoming culture is imperative for everyone, which is why we make a massive effort to go above and...

  • Wireless Sales Agent

    4 weeks ago


    Kenner, United States NOLA Management Full time

    Job DescriptionJob DescriptionAt NOLA Management Group, we take pride in the career opportunities we provide our Wireless Sales Agents. We offer complete comprehensive training in a booming industry with unlimited advancement. We understand that cultivating a welcoming culture is imperative for everyone, which is why we make a massive effort to go above and...


  • Kenner, United States NOLA Management Full time

    Job DescriptionJob DescriptionAt NOLA Management Group, we take pride in the career opportunities we provide our Wireless Sales Agents. We offer complete comprehensive training in a booming industry with unlimited advancement. We understand that cultivating a welcoming culture is imperative for everyone, which is why we make a massive effort to go above and...

  • Ramp Agent

    4 weeks ago


    Kenner, United States Worldwide Flight Services, Inc. Full time

    About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our cust Ramp Agent, Ramp Agent, Aircraft, Vehicle, Airline, Agent, Cargo

  • Front Desk Agent

    1 week ago


    Kenner, United States Comfort Inn New Orleans Airport Full time

    Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

  • Front Desk Agent

    7 days ago


    Kenner, United States Comfort Inn New Orleans Airport Full time

    Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

  • Front Desk Agent

    14 hours ago


    Kenner, United States Comfort Inn New Orleans Airport Full time

    Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

  • Server

    3 days ago


    Kenner, United States Golden Corral Full time

    Our franchise organization, Corral GulfSouth, Inc. dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! The main responsibility of the Server is "Making Pleasurable Dining Affordable." Fulfilling Golden Corral's mission statement requires a positive attitude and on going professionalism. Hospitality is the most important...

  • Night Auditor

    3 weeks ago


    Kenner, United States J Hospitality Full time

    The Night Auditor is responsible for processing and reporting daily transactions and supervising hotel overnight. The incumbent has overall responsibility for efficiently and courteously handling the requests and transactions of the hotel guests in all Front Desk related functions during the shift. The incumbent must utilize available resources to provide...

  • Shuttle Driver

    9 hours ago


    Kenner, United States Hilton New Orleans Airport Full time

    Job DescriptionJob DescriptionEnsure the arrival, departure, and any other guest contact experiences are conducted in an efficient and friendly manner.Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site.Park guest vehicles and/or retrieve valet parked guest vehicles in a...

  • Co Manager>

    6 days ago


    Kenner, United States RaceTrac Full time

    RaceTrac - 2101 Airline Drive [Assistant Store Manager] As a Co Manager at RaceTrac, you'll: Oversee the day to day operations and sales of a high volume convenience store retail outlet; Assist in leading and supervising a team of employees; Drive profitability, develop people, and ensure the highest level of guest service; Assist with supervising and...

  • Steward/Dishwasher

    3 weeks ago


    Kenner, United States Hilton New Orleans Airport Full time

    Job DescriptionJob DescriptionAs a Steward, you would be responsible for transporting and cleaning cooking utensils and serviceware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:Wash dishes and operate the...

  • Baker

    4 weeks ago


    Kenner, United States Golden Corral Full time

    Our franchise organization, Corral GulfSouth, Inc. dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! The Baker has the important responsibility of preparing yeast rolls, cakes, pies, specialty desserts and other freshly baked products. The Baker always pays special attention to freshness, speed, cleanliness, and...

  • Maintenance Engineer

    3 weeks ago


    Kenner, United States Hilton New Orleans Airport Full time

    Job DescriptionJob DescriptionMaintains the guest rooms, public space and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel.EXAMPLE OF...

  • Maintenance Engineer

    2 weeks ago


    Kenner, United States Hilton New Orleans Airport Full time

    Job DescriptionJob DescriptionMaintains the guest rooms, public space and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel.EXAMPLE OF...