Customer Service Ambassador
7 days ago
About the Role:
We are seeking a skilled and enthusiastic Front Desk Agent to join our team at Palette Hotels. As a key member of our front-of-house staff, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Salary Information:
The estimated annual salary for this role is $45,000 - $55,000, depending on experience and qualifications.
Job Description:
As a Front Desk Agent, your primary responsibility will be to provide a warm and welcoming experience for our guests from check-in through check-out. This includes assisting with guest inquiries, resolving any issues that may arise, and maintaining a clean and organized reception area.
You will also be responsible for working closely with other departments, such as housekeeping and food and beverage, to ensure seamless communication and efficient service delivery.
Requirements and Qualifications:
To be successful in this role, you should possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will also need to be flexible and able to adapt to changing circumstances.
Desirable Skills:
While not essential, it would be advantageous if you have prior experience in a similar role, knowledge of the hospitality industry, and proficiency in IT systems.
About Us:
Palette Hotels is committed to creating meaningful hospitality careers for our associates. We offer highly competitive salaries, outstanding health benefits, extensive training and development programs, and a positive team-based culture where people make the difference.
Benefits:
In addition to a competitive salary, we offer a range of benefits, including health insurance, retirement plans, and paid time off.
EEO Statement:
Palette Hotels is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer service.
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