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Casework Manager

3 months ago

New York, United States Cherokee Nation Businesses Full time
Job Description

Casework Manager

Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY Although this is not an approved position, we are accepting applications for this future and anticipated need.

Casework Manager provides leadership, guidance, and support to casework services. Casework Manager engages in daily activities to monitor real-time updates on casework status and communicates with Cherokee leadership and Health & Hospitals' HERRC program leadership. The Casework Manager helps establish and maintain collaborative partnerships with local, state, federal agencies, community-based organizations, faith-based organizations, and legal partners. The Casework Manager will place special emphasis on fostering a work environment and approach that aligns with casework best practices, cultural competence, and compassionate supportive care.

Compensation & Benefits:
  • Estimated Starting Salary Range for Casework Manager:
  • Pay commensurate with experience.
  • Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.
Casework Manager Responsibilities Include:
  • Maintain continuous management of casework referral services status.
  • Maintain real-time updates on casework status and communication with Cherokee leadership and Health & Hospitals' HERRC program leadership.
  • Create and maintain community engagement and collaboration.
  • Provide ongoing supervision of casework supervisors.
  • Support Casework efforts to help asylum seekers transition out of the city's supportive housing and resettlement services.
  • Designate casework supervisors' caseloads.
  • Assign casework supervisor's work schedules.
  • Conduct casework supervisor performance evaluations.
  • Support case worker training model efforts.
  • Implement procedural / process improvement changes as required to improve upon the delivery of services.
  • Performs other job-related duties as assigned.
Casework Manager Experience, Education, Skills, Abilities requested:
  • Master's degree in social work or other human services field + two years of relevant experience working with people who enter the U.S. seeking asylum.
  • 2+ years of experience supervising casework staff in the delivery of culturally sensitive, trauma-informed services.
  • Solid understanding of immigration laws, regulations, procedures, and benefits/entitlements. Must possess strong organizational and leadership skills and ability to manage a team.
  • Spanish/English bilingual fluency required, and additional languages preferred include French, Haitian Creole, Wolof, Pular, Fulah and other western African dialects.
  • Comprehensive understanding of trauma and how it manifests, as well as experience delivering trauma-informed, culturally sensitive services.
  • Must have excellent verbal and written communication skills and ability to learn quickly and problem-solve under pressure and within prescribed timelines.
  • Supervisory experience
  • Experience conducting performance evaluations.
  • Experience with the utilization of date to track and assess case progress.
  • Must be organized as well as, have excellent verbal, written and communication skills and the ability to work collaboratively with families, collaborating agencies, and community professionals.
  • Strong customer service background
  • A self-starter, able to work with minimal supervision and work independently.
  • Able to prioritize and be accountable for timeliness to complete projects in a timely manner.
  • Possess sensitivity to the service population's cultural and socio-economic characteristics.
  • Ability to organize, multitask and prioritize duties and responsibilities efficiently.
  • Able to effectively manage significant administrative and process documentation.
  • Possess sensitivity to the service population's cultural and socio-economic characteristics.
  • Past applicable job experience may include, but is not limited to: Social Services Supervisor, Case Manager Supervisor, or Client Services Manager
  • Must pass pre-employment qualifications of Cherokee Federal


Company Information:

Cherokee Nation Management & Consulting (CNMC) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNMC, visit cherokee-federal.com.

#CherokeeFederal #LI

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Similar searchable job titles

Social Services Supervisor

Case Manager Supervisor

Client Services Manager

Case Coordination Manager

Case Management Team Leader

Keywords

Case management

Social services

Client advocacy

Supervision

Program administration

Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY Although this is not an approved position, we are accepting applications for this future and anticipated need.