Media Operations Manager, Platforms

2 weeks ago

Washington, United States Kaplan Full time

Job Title Media Operations Manager, Platforms Job Description For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work. The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them. The Media Operations Manager, Platforms partners with a number of cross-functional teams and external vendors to deliver and manage end-to-end media program execution. This position significantly impacts shaping processes and advancing capabilities to scale the digital media function globally. The Media Operations Manager, Platforms works with the Learning Experience Media Team and is the primary owner of the day-to-day operation of the Media Management network, including the Brightcove platform (including accounts management, player evolution, and distribution) and how that integrates with Kaplan's Learning Management Systems. This role is the central point for delivery from video producers to the asset delivery systems and is responsible for designing and implementing an asset taxonomy, last-mile delivery, pulling and analyzing regular performance and engagements reports, LMS migrations as needed, enhancing assets with interactivity in player and making recommendations to LX Media and Product leadership on enhancing asset performance. Primary Responsibilities * Manages day-to-day operations of Media Platforms, Video/Media inventory, Technical support, and Data Reporting (Brightcove) * Ensures compliance terms for video hosting (Brightcove), preventing overcharges, additional savings by reducing storage footprint, etc. * Assesses and makes recommendations on platform alternatives * Use in-house & third-party tools to support VOD assets while optimizing video encoding, packaging, and delivery * Consults with internal technology and business analyst teams, as well as external vendors (when necessary), to develop data pipelines (APIs) for video performance data * Consult with clients in the early stages of designing video solutions focusing on interactivity, engagement, and performance * Creates and analyzes standardized reports, pulling together performance reports from media platforms and internal systems * Serves as an expert in available tools and digital technology to solve business problems, vets and makes recommendations about vendor solutions Minimum Qualifications * Bachelor's Degree in Production, Media, or Platform Administration????? * 5+ years Media production expierence * Media expertise, including workflow, platform management (Brightcove), and back-end coding knowledge (API, CSS)???????? Preferred Qualifications * High EQ, Passion and Talent for Platform Management and Technical knowledge of video encoding. We offer a competitive benefits package including: Remote work providing flexible work/life balance Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure) Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members Competitive health benefits and new hire eligibility starts day-1 of employment Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities And so much more #LI-JB1 #LI-Remote This position is a Salary Grade B Location Remote/Nationwide, USA Additional Locations Employee Type Employee Job Functional Area Content/Material Creation Business Unit 00091 Kaplan Higher ED Kaplan is an Equal Opportunity Employer. All positions with Kaplan are paid at least $15 per hour or$31,200 per year for full-time positions. Compensation for specific positions are based on job level, skills, years of experience, and education, among other factors. Additionally, certain positions are bonus or commission eligible. Information regarding benefits can be found here. Diversity & Inclusion Statement: Diversity inspires innovation and growth in the Kaplan community. Kaplan strives to be a model employer for inclusiveness. Not only does Kaplan value its employees for their professionalism and skills, but also for the unique viewpoints they bring to the Organization. Kaplan's employees bring diverse perspectives, ideas, and backgrounds that give Kaplan a competitive edge in anticipating and exceeding our students' needs in today's global market. Learn more about our culture.

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