Assistant Manager Warehouse Operations Goodwill Warehouse Center

4 weeks ago

Woodbridge, United States CareerBuilder Full time

Overview:
A

n organizational leader responsible

for creating a high performing warehouse environment

that results in positive associate experiences, excellent customer se

rvice and an overall successful

operation that keeps product moving

to/from the warehouse. Warehouse Operations

Assistant

Managers must have passion for their work and provide

strong

teamwork and leadership s

kills. The Manager must be highly effective in

demonstrating and enfor

cing effective coaching

,

implement safety and environmental practices

. The Manager must

understand

warehouse, store and divisional objectives

and resolve problems related to warehouse operations

.

Incumbents

must be capable of meeting or exceeding company established revenue, profit and expense controls.

This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.

Responsibilities:
Essential Competencies:
Develops Direct Reports and Others
Managing and Measuring Work.
Action Oriented
Motivating Others
Problem-Solving
Decisions Quality
Hiring and Staffing
Dealing with Ambiguity
Technical Learning
Drive for Results
Conflict Management

Essential Duties and Responsibilities:
Develops, coaches and trains all direct reports in Warehouse Operations Department.
Creates an atmosphere of ongoing exceptional customer service to internals (associates, peers, other departments) and external customers (donors, shoppers, community partners).
Assists in maintaining budgeted warehouse staffing levels. Participates in the screening, hiring and training of warehouse staff including general associates, forklift operators, dispatchers, and production staff.
Monitors and ensures a smooth process for all warehouse functions, while adhering to and enforcing security, audit and control procedures.
Accurately monitors and records the work of the (warehouse) department and submits appropriate paperwork on a timely basis.
Responsible for maintaining a safe warehouse environment for all associates regardless of his/her job description or reporting relationship. Monitors safety and security procedures and ensures safety procedures are enforced on an ongoing basis.
Complies with and enforces company policies, standards and values.
Participates in special projects and attends meetings as directed by the Warehouse Operations Manager
Assists in managing all warehouse reports and routinely completes assigned reports and manages documents in an efficient manner.
Ensure all donated/received goods get to the optimum retail environment for resale in a safe, effective and efficient manner.
Communicate with 3rd party contractors (Salvage vendors)
Fulfills the duties of production staff members (only if needed).
Any other duty as assigned.

Other Duties and Responsibilities:

Monitors the time and attendance system and submits information on a timely basis.
Develops efficient and effective methods and procedures for work simplification and material processing.

Supervisory Responsibility:
This position has supervisory responsibility for associates

and requires daily interaction with the

Production Team Leads

, Drivers and Warehouse Associates

.

Qualifications:
Required Qualifications

:
High school diploma or equivalent plus three to five years of

previous

management experience in warehouse, retail or similar

service oriented

business or environment (

e.g.

military experience).
Proven

track record

of successful leadership and good judgement, preferably in

similar environment.
Ability to effectively communicate clearly and in English, both verbally and in writing.
Basic math and computer skills

with

ability to create and manipulate spreadsheets

,

understand computerized time and attendance

systems,

understand POS systems etc.).
Ability to

maintain

a flexible work schedule including working on weekends if necessary.
Proven ability to inspire, coach, train, and develop

warehouse

team members to consistently

provide

exceptional customer service and drive for results.

Preferred Qualifications

:
Bachelors degr

ee in business or related field

.
Previous

experience working in

a

warehouse

facility handling more than

25

employees

is

a plus.
Bilingual Spanish speaking ability.

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