Call Center Associate

7 days ago


Woodbridge, United States Middlesex Management Full time
Job DescriptionJob Description

We are seeking a Call Center Associate to join our team You will be responsible for responding to tenant inquiries and concerns.

Responsibilities:

  • Answer inbound calls courteously and professionally
  • Provide information on proper procedures in response to inquiries
  • Troubleshoot and resolve complaints
  • Document and update records based on communication with tenants
  • Develop and maintain a knowledge base of the required procedures

Qualifications:

  • Previous Call Center experience
  • Customer Service orientation
  • Ability to Prioritize and multitask
  • Strong verbal and written communication
  • Good computer skills

 

Company DescriptionWe are a property management company with approximately 95+ apartment communities throughout New Jersey.Company DescriptionWe are a property management company with approximately 95+ apartment communities throughout New Jersey.
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