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Charge Entry Specialist

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Jacksonville, United States Jax Spine and Pain Center Full time

Job Summary: We are looking to hire a Charge Entry Specialist who will be responsible for providing excellent customer service while answering questions from staff and providers. The charge entry specialist will also have proper phone etiquette, computer skills, and the ability to multi-task and work well independently and as a team member in a fast-paced environment; collaborating effectively with all departments. Essential Functions: Responsible for collecting and entering charges for services rendered by providers in-house and outside facilities (i.e. hospitals, out-patient surgery centers). Processes and reviews reports within the billing system to research information required to complete the billing process. Audits all charges on a daily basis, verifying all codes are entered correctly and applies appropriate billing modifiers to charges if applicable. Assist billing specialist with coding and error resolution. Maintains billing records by scanning documentation and electronically assigning documents into the electric medical record (EMR) using standard classification systems. Assist billing specialist by assuring the billing database is kept current with regards to physician and coding information, and reports non-current data to supervisor. Assures all charges are entered within a timely manner and reports delays to supervisor. Participates in educational activities, reviews coding and billing updates. Corrects any errors on charges. Submits charge batches daily Ensures charge batches were submitted successfully by verifying with Clearinghouse. Qualifications: High school diploma or equivalent required. 1-3 years of billing experience required. Good interpersonal and organizational skills. Highly detail-oriented with a critical degree of accuracy regarding data entry Knowledge of medical billing, computer programs, business office procedures is required. Extensive knowledge of medical terminology, CPT and ICD-10 codes. CPC preferred. ECW system software knowledge is a plus Ability to comprehend and follow established office routines and policies. Strong oral and written communication skills. Understand the ethics of confidentiality. Understanding of different insurance carriers’ guidelines. Tact and diplomacy. Customer service oriented. Proficiency with Microsoft Word. Basic math aptitude. Must be able to display positive attitudes and behaviors towards patients and all staff members. Ability to understand and follow directions. Ability to deal with confidential data.

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